Carlo Carpio
Customer Success Manager at Photocert- Claim this Profile
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Bio
Experience
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Photocert
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United Kingdom
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IT System Custom Software Development
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1 - 100 Employee
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Customer Success Manager
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Nov 2022 - Present
Londra, Inghilterra, Regno Unito Photocert validates the authenticity of photos & videos and performs image analysis to automate processes with a focus on the insurance sector. We have applications for motor, property, and content insurance with the aim of streamlining the claim and underwriting processes while preventing fraud. As a customer success manager, I am responsible for ensuring that our clients are satisfied with our products and services. I work closely with our sales and technical teams to provide… Show more Photocert validates the authenticity of photos & videos and performs image analysis to automate processes with a focus on the insurance sector. We have applications for motor, property, and content insurance with the aim of streamlining the claim and underwriting processes while preventing fraud. As a customer success manager, I am responsible for ensuring that our clients are satisfied with our products and services. I work closely with our sales and technical teams to provide personalised support to each of our clients, and I use data and feedback to continually improve the customer experience. I am passionate about helping our clients succeed, and I am always looking for ways to make their experience with our company as smooth and enjoyable as possible.
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Mobile Team Leader
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Nov 2021 - Present
Londra, Inghilterra, Regno Unito Photocert validates the authenticity of photos & videos and performs image analysis to automate processes with a focus on the insurance sector. We have applications for motor, property, and content insurance with the aim of streamlining the claim and underwriting processes while preventing fraud. As a mobile team leader at an insure-tech startup, I'm responsible for overseeing the development and management of the company's mobile apps. This involves working closely with other members of… Show more Photocert validates the authenticity of photos & videos and performs image analysis to automate processes with a focus on the insurance sector. We have applications for motor, property, and content insurance with the aim of streamlining the claim and underwriting processes while preventing fraud. As a mobile team leader at an insure-tech startup, I'm responsible for overseeing the development and management of the company's mobile apps. This involves working closely with other members of the technology team, as well as with the business team, to ensure that the mobile apps meet the needs of the business and its customers. I'm responsible for overseeing the entire development process, from gathering requirements and creating project plans to coordinating the work of developers and testers. I'm also responsible for tracking progress and identifying any potential roadblocks or issues.
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iOS Developer
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Jul 2018 - Nov 2021
Londra, Inghilterra, Regno Unito Photocert validates the authenticity of photos & videos and performs image analysis to automate processes with a focus on the insurance sector. We have applications for motor, property, and content insurance with the aim of streamlining the claim and underwriting processes while preventing fraud.
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South Engineering srl
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Italy
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IT Services and IT Consulting
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1 - 100 Employee
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iOS Developer
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Oct 2018 - Mar 2019
Aversa, Italia As an iOS developer I’m responsible for designing, developing, and maintaining applications for Apple's iOS operating system. This includes working with the iOS software development kit (SDK) to create user interfaces and implement features, as well as testing and debugging the app to ensure it performs well and is free of defects. Some specific responsibilities of my role include: - Working with product managers and designers to define and implement new features for the app - Writing… Show more As an iOS developer I’m responsible for designing, developing, and maintaining applications for Apple's iOS operating system. This includes working with the iOS software development kit (SDK) to create user interfaces and implement features, as well as testing and debugging the app to ensure it performs well and is free of defects. Some specific responsibilities of my role include: - Working with product managers and designers to define and implement new features for the app - Writing efficient and clean code using the latest versions of Swift and other programming languages - Developing user interfaces that are intuitive, responsive, and visually appealing - Testing and debugging the app to ensure it functions properly on a variety of iOS devices and operating system versions - Collaborating with other members of the development team to integrate the app with other systems and services - Keeping up-to-date with the latest trends and technologies in mobile app development, and incorporating them into the app as appropriate - Providing technical support and assistance to users and customers as needed. Show less
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Apple
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Apple WWDC Scholarship Winner
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May 2018 - Jun 2018
San Jose Convention Center, 150 W San Carlos St, San Jose, CA 95113, Stati Uniti A WWDC scholarship winner is a student who has been awarded a scholarship to attend Apple's Worldwide Developers Conference (WWDC). This conference is a week-long event where developers from around the world come together to learn about the latest technologies and platforms from Apple, and to network with other developers. To be eligible for a WWDC scholarship, a student must be enrolled in a college or university, or be a member of a STEM organization, and must be 18 years of age or… Show more A WWDC scholarship winner is a student who has been awarded a scholarship to attend Apple's Worldwide Developers Conference (WWDC). This conference is a week-long event where developers from around the world come together to learn about the latest technologies and platforms from Apple, and to network with other developers. To be eligible for a WWDC scholarship, a student must be enrolled in a college or university, or be a member of a STEM organization, and must be 18 years of age or older. To apply for the scholarship, a student must submit a Swift playground that showcases their creativity and demonstrates their knowledge of the Swift programming language. Winners of the WWDC scholarship are selected based on the quality of their playground, as well as their demonstrated passion for and knowledge of technology. They are given a free ticket to attend WWDC, as well as lodging and travel expenses. Being a WWDC scholarship winner is a prestigious honor, and it provides students with an unparalleled opportunity to learn from and network with some of the most talented developers in the world. Show less
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Education
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Università degli Studi di Napoli Federico II
Computer Engineering -
Apple Developer Academy @Unina Federico II
Master, Student at Apple Developer Academy @Unina Federico II -
Liceo Scientifico Carlo Miranda
Diploma superiore, Mathematics