Change Management Consultant

• Jul 2021 - Present

Partnering with higher education clients to enable clean, direct, and smooth transformation to Workday Platform and Student cloud-based ERP environments for more effective and efficient student, faculty, and staff engagement and success. Partnering with higher education clients to enable clean, direct, and smooth transformation to Workday Platform and Student cloud-based ERP environments for more effective and efficient student, faculty, and staff engagement and success.

Specialist, Technology Training and Communications

• Oct 2018 - Jul 2021

Adjunct Instructor, English, Philosophy, and World Languages

• Aug 2002 - Oct 2018

Instruct ENG 098 and ENG 099 (Developmental Writing) ENG 101 and ENG 102 (Composition/Rhetoric) and ENG 103 (Literature), three to four courses per semester.Serve on the Honors Program Advisory Council. Safe Zone Ally.Participate in Joliet Junior College English Department Personal and Professional Development Day activities each year, including workshops in new technologies, assessment strategies, non-traditional students and materials selection.

Romeoville Campus Evening Program Coordinator

• Oct 2001 - Sep 2018

Serve as campus administrator, overseeing building functions and clarifying and enforcing college policies.Serve as campus resource person for students, faculty and other building users.Supervise campus office and safety personnel; provide guidance and assistance as needed.Serve as administrative liaison between instructional departments and instructors regarding attendance issues, make-up classes, instructor evaluations and student complaints.Suggest and implement improvements to campus facility and services whenever possible.Direct emergency situations according to campus protocols.

Tax Information Supervisor

• May 1998 - Dec 2000

Directed staff of five full-time and one to two seasonal Tax Information Assistants in addressing taxpayer questions and issues.Managed electronic tax payment program for 100-200 payer agents.Coordinated annual distribution of delinquent tax bills and related materials.Addressed advanced taxpayer issues and complaints.Oversaw notification and resolution of duplicate tax payments. Directed staff of five full-time and one to two seasonal Tax Information Assistants in addressing taxpayer questions and issues.Managed electronic tax payment program for 100-200 payer agents.Coordinated annual distribution of delinquent tax bills and related materials.Addressed advanced taxpayer issues and complaints.Oversaw notification and resolution of duplicate tax payments.

Proj Coord, Payroll/HR Conversion

• Jul 1997 - May 1998

Managed time and status reporting of Integrated Payroll Solution project.Coordinated acquisition of equipment, access and resources for IPS Team.Arranged all-team luncheons and functions. Managed time and status reporting of Integrated Payroll Solution project.Coordinated acquisition of equipment, access and resources for IPS Team.Arranged all-team luncheons and functions.