Carley Hill
Sales and Operations Consultant at Broadreach- Claim this Profile
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French - Basic -
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Bio
Sara Stinnette
Carley is definitely someone you want on your team: friendly, professional, organized, patient and detail oriented. She has a wealth of experiences and a wide variety of skillsets that allow her to be versatile and nimble in the workplace. Some of Carley's biggest strengths are providing exceptional customer service, coordinating complicated logistics, time management, communication (written and verbal) and the ability to manage multiple projects simultaneously. Carley is a well-rounded, hardworking employee!
Motts Mueller
I had the good fortune to have Carley as part of our team at Broadreach for over 5 years. She is self motivated, extremely well organized and an all around pleasure to work with. In her time at Broadreach, Carley tackled a wide variety of projects relating to customer acquisition, sales and customer service and improved our systems with each engagement. Her positive attitude and strong communication skills serve to build trust and put even the most skeptical customers at ease. I have no doubt that she will be an incredible asset to any company lucky enough to have her. - Motts Mueller (CEO; Broadreach Summer Adventures)
Sara Stinnette
Carley is definitely someone you want on your team: friendly, professional, organized, patient and detail oriented. She has a wealth of experiences and a wide variety of skillsets that allow her to be versatile and nimble in the workplace. Some of Carley's biggest strengths are providing exceptional customer service, coordinating complicated logistics, time management, communication (written and verbal) and the ability to manage multiple projects simultaneously. Carley is a well-rounded, hardworking employee!
Motts Mueller
I had the good fortune to have Carley as part of our team at Broadreach for over 5 years. She is self motivated, extremely well organized and an all around pleasure to work with. In her time at Broadreach, Carley tackled a wide variety of projects relating to customer acquisition, sales and customer service and improved our systems with each engagement. Her positive attitude and strong communication skills serve to build trust and put even the most skeptical customers at ease. I have no doubt that she will be an incredible asset to any company lucky enough to have her. - Motts Mueller (CEO; Broadreach Summer Adventures)
Sara Stinnette
Carley is definitely someone you want on your team: friendly, professional, organized, patient and detail oriented. She has a wealth of experiences and a wide variety of skillsets that allow her to be versatile and nimble in the workplace. Some of Carley's biggest strengths are providing exceptional customer service, coordinating complicated logistics, time management, communication (written and verbal) and the ability to manage multiple projects simultaneously. Carley is a well-rounded, hardworking employee!
Motts Mueller
I had the good fortune to have Carley as part of our team at Broadreach for over 5 years. She is self motivated, extremely well organized and an all around pleasure to work with. In her time at Broadreach, Carley tackled a wide variety of projects relating to customer acquisition, sales and customer service and improved our systems with each engagement. Her positive attitude and strong communication skills serve to build trust and put even the most skeptical customers at ease. I have no doubt that she will be an incredible asset to any company lucky enough to have her. - Motts Mueller (CEO; Broadreach Summer Adventures)
Sara Stinnette
Carley is definitely someone you want on your team: friendly, professional, organized, patient and detail oriented. She has a wealth of experiences and a wide variety of skillsets that allow her to be versatile and nimble in the workplace. Some of Carley's biggest strengths are providing exceptional customer service, coordinating complicated logistics, time management, communication (written and verbal) and the ability to manage multiple projects simultaneously. Carley is a well-rounded, hardworking employee!
Motts Mueller
I had the good fortune to have Carley as part of our team at Broadreach for over 5 years. She is self motivated, extremely well organized and an all around pleasure to work with. In her time at Broadreach, Carley tackled a wide variety of projects relating to customer acquisition, sales and customer service and improved our systems with each engagement. Her positive attitude and strong communication skills serve to build trust and put even the most skeptical customers at ease. I have no doubt that she will be an incredible asset to any company lucky enough to have her. - Motts Mueller (CEO; Broadreach Summer Adventures)
Experience
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Broadreach
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United States
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Education Management
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1 - 100 Employee
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Sales and Operations Consultant
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Feb 2021 - Present
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Broadreach
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United States
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Education Management
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1 - 100 Employee
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Senior Enrollment Coordinator
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Jan 2013 - Apr 2020
• Designed and improved enrollment processes with focus on customer service, efficiency, and consistency• Communicated with discerning families by phone and email to advise on program selection, contributing to enrollment of 700-900 students annually• Created and led sales training and incentives for enrollment team of 8 including cross-selling tactics, key phrasing and clear calls to action• Developed enrollment metrics, built Salesforce reports, and analyzed data to identify areas for improvement• Established partnership with new travel provider, streamlining booking processes and itinerary reporting• Researched and selected required and recommended flights for 60+ international summer programs
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STA Travel
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United Kingdom
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Travel Arrangements
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700 & Above Employee
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Travel Advisor
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Jan 2007 - Jul 2012
• Organized worldwide client vacations, study abroad travel, and group travel for a wide variety of clients• Achieved $147k of revenue in 2011, ranked 6th retail agent in US, exceeded sales goals and conversion targets• Booked air tickets, tours, hotels, car rentals, day trips, rail passes, and travel insurance• Participated in marketing events, study abroad fairs, and trained new campus marketing representative• Resolved schedule and date changes, supplier problems, and customer service issues• Consistently received positive customer feedback above the company average; gained dozens of client referrals
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LaSalle Network
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United States
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Staffing and Recruiting
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300 - 400 Employee
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Special Projects Assistant
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2006 - 2006
• Conducted multi-variable searches to identify potential candidates for permanent client placement.• Contacted and recruited professionals from administrative to executive level for specific positions. • Conducted multi-variable searches to identify potential candidates for permanent client placement.• Contacted and recruited professionals from administrative to executive level for specific positions.
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George Mason University
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United States
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Higher Education
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700 & Above Employee
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Assistant to Director of Admissions
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2004 - 2005
• Organized and maintained database of confidential admissions applications, referrals, transcripts.• Communicated with applicants, students, parents and university departments. • Organized and maintained database of confidential admissions applications, referrals, transcripts.• Communicated with applicants, students, parents and university departments.
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Education
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1999 - 2003
Elon University
B.A., Corporate Communications; English -
1995 - 1999
Fairfax HS
Community
