Experience

Partridge Muir & Warren Ltd

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Finance Assistant

  • Jan 2022 - Present



Wallace Fields Infant School

• Assistant School Business Manager

  • Sep 2013 - Jan 2022



Kingston University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Administrator

  • Sep 2012 - Jul 2013

  As an Administrator my central role is to provide the structure and support to ensure the efficient operation of the project. As an Administrator my central role is to provide the structure and support to ensure the efficient operation of the project.



Equanet

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Credit Risk Manager

  • Jan 2007 - Oct 2008

  • Oversee all customer ordering accounts from a database of 1000 and prospect records of over 25,000• Validate and credit check all prospect and new customers• Opening of credit accounts, setting credit limits and maintenance of Credit Application forms, letters and reference requests relating to all new or ordering customers• Liaising with Finance Operations Manager in relation to any litigation, receivership or liquidation• Dealing with all customer entity/name changes• Continual reassessment of risk and existing credit limits on all accounts and the releasing of orders on blocked or escalated accounts• Training sessions to all new sales trainees regarding ‘customers to be cautious of’ and ‘customer suitability’• Responsible for all accounts escalated due to bad debt• Liaising and working with Sales Management with regards to bad debt and escalated accounts



Equanet

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Credit Control Team Leader

  • Oct 2001 - Aug 2006

  • Managing the Credit Control Team• Setting monthly targets• Responsible for collection of bad debt on a ledger of approx £10m • Maintaining a DSO of 36• Posting and allocating cash• Communicating with Sales team/management• Monthly Aged Debt meetings with Sales management to reduce the risk of bad debt• Presenting at weekly management meetings• Point of escalation for credit team • Managing senior customer accounts• Ensuring all incoming queries are dealt with in a timely and efficient manner• Building good relationships with customers• Manage staff reviews• Interview for new staff

• Credit Control

  • Sep 1997 - Sep 2001

  • Using e-mail, letters and telephone to contact customer• Resolving all customer queries liaising with sales, customer services and suppliers• Providing customers with copy invoices, proof of delivery and credit notes• Reporting to management and advising them of any potential debt problems• Keeping records of all communication with customers• Managing cash sale accounts which included BACS, Debit/Credit card payments• Achieving monthly targets set by Credit management