Experience

McWilliams|Ballard

• United States
• Real Estate
• 1 - 100 Employee

• Sales Associate

  • Aug 2020 - Present

  • Ensure high levels of customer satisfaction through excellent sales service • Maintain customer databases by inputting customer profiles and updates • Provide product, promotion, and pricing information by clarifying customer requests • Maintain office efficiency by planning and implementing office systems. • Ensure high levels of customer satisfaction through excellent sales service • Maintain customer databases by inputting customer profiles and updates • Provide product, promotion, and pricing information by clarifying customer requests • Maintain office efficiency by planning and implementing office systems.



GroGuru Inc

• United States
• Farming
• 1 - 100 Employee

• Office Manager

  • Sep 2018 - Oct 2019

  • Coordinated executive communications, including taking calls, responding to emails, and interfacing with clients. • Oversaw and maintained marketing campaigns, as well as social media. • Scheduled meetings and appointments, manages travel itinerary, as well as maintained an organized filing system of paper and electronic documents. • Prepared internal and external corporate documents for team members and industry partners, in addition to sending and collecting invoices, and submitting expense reports.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Sales Consultant

  • Apr 2016 - Aug 2018

  • Executed problem solving skills to determine solutions for clients in escalated situations. • Ensured team wide commitment to premiere customer service quality standards. • Suggested applicable and relevant upsells to help customers walk out the door with everything they needed. Also provided extensive information on these products. • Executed problem solving skills to determine solutions for clients in escalated situations. • Ensured team wide commitment to premiere customer service quality standards. • Suggested applicable and relevant upsells to help customers walk out the door with everything they needed. Also provided extensive information on these products.



Sorrento Valley Perfect Smile

• Greater San Diego Area

• Receptionist

  • Aug 2015 - Apr 2016

  • Scheduled patient appointments and maintained appointment books. • Provided information regarding facility and billing options. • Conducted clerical duties, including filing, answering phone calls, responding to emails, and filing documents. • Scheduled patient appointments and maintained appointment books. • Provided information regarding facility and billing options. • Conducted clerical duties, including filing, answering phone calls, responding to emails, and filing documents.



Site Works, Inc.

• United States
• Construction
• 1 - 100 Employee

• Receptionist

  • Feb 2015 - Aug 2015

  • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks. • Effectively & professionally answered the telephone and dealt with inquiries. • Logged information on calls received and maintaining detailed records. • Excelled in role requiring the ability to handle a variety of customer service and administrative tasks. • Effectively & professionally answered the telephone and dealt with inquiries. • Logged information on calls received and maintaining detailed records.



Anne Coleman

• Arlington, VA

• Personal Assistant

  • Jun 2012 - Feb 2015

  • Organized personal and professional calendars. • Planned events and vacations that included intimate dinner parties, casual gatherings and large formal affairs. • Designed organizational solutions for business, financial, and household records. • Organized personal and professional calendars. • Planned events and vacations that included intimate dinner parties, casual gatherings and large formal affairs. • Designed organizational solutions for business, financial, and household records.