Experience

Akron-Summit County Public Library

• United States
• Libraries
• 100 - 200 Employee

• Public Services Assistant

  • Sep 2022 - Present

  • Create informative and creative displays/promotional material to advertise resources available • Teach patrons of all ages computer skills and internet literacy skills • Troubleshoot technology issues with all library equipment • Assist and make recommendations to librarians in weeding Adult, Teen, and Children’s materials • Assist in creation, planning, and presenting classes and programs of interest to the community • Provides reference, reader advisory, outreach, and program services patrons Show less



Cuyahoga County Public Library

• United States
• Libraries
• 300 - 400 Employee

• Clerk

  • May 2022 - Present

  • Provides customer service to diverse patrons regarding library services, policies and procedures • Clearly explain fax, copy and printing services to patrons with limited technical experience • Take and process library card applications • Check in/out library items for patron holds and new materials • Maintain organized workspace with all necessary items for a team • Provides customer service to diverse patrons regarding library services, policies and procedures • Clearly explain fax, copy and printing services to patrons with limited technical experience • Take and process library card applications • Check in/out library items for patron holds and new materials • Maintain organized workspace with all necessary items for a team



Mutual of Omaha Mortgage

• United States
• Financial Services
• 500 - 600 Employee

• Mortgage Processing Assistant

  • Jul 2021 - Apr 2022

  • Obtain necessary documents for mortgage loan processing • Communicate effectively on a team on every loan • Assist borrowers in obtaining, organizing and understanding documents • Work effectively within government guidelines and underwriting policies • Obtain necessary documents for mortgage loan processing • Communicate effectively on a team on every loan • Assist borrowers in obtaining, organizing and understanding documents • Work effectively within government guidelines and underwriting policies



University of Dayton

• United States
• Higher Education
• 700 & Above Employee

• Roesch Library Student Supervisor

  • Nov 2019 - May 2021

  • Trained and Supervised over 20 Student Employees to deliver accurate information to patrons • Manage seven-story building on weekends without additional supervision • Answer student research questions • Assist patrons with library circulation information and policy in person and over the phone • Operate library’s circulation system for loans and research materials • Handle miscellaneous service tasks throughout the library • Trained and Supervised over 20 Student Employees to deliver accurate information to patrons • Manage seven-story building on weekends without additional supervision • Answer student research questions • Assist patrons with library circulation information and policy in person and over the phone • Operate library’s circulation system for loans and research materials • Handle miscellaneous service tasks throughout the library



Cinemark

• United States
• Entertainment Providers
• 700 & Above Employee

• Floor Staff

  • Aug 2016 - Jan 2020

  Train new employees in responsibilities and policies • Handle disputes between guests and company policy • Operate cash register for concession and ticket sales • Communicate accurate membership details to guests • Assist guests in operating the company’s mobile app and website • Analyze areas of improvement in sales and employee efficiency Train new employees in responsibilities and policies • Handle disputes between guests and company policy • Operate cash register for concession and ticket sales • Communicate accurate membership details to guests • Assist guests in operating the company’s mobile app and website • Analyze areas of improvement in sales and employee efficiency



rue21

• United States
• Retail
• 700 & Above Employee

• Retail Associate

  • Nov 2015 - Nov 2016