Information Systems Coordinator

• Nov 2020 - Present

Information Technology Support Team Lead

• Mar 2021 - Present

Color Sergeant

• Aug 2021 - Apr 2022

Calibrations Non-Commisioned Officer

• Aug 2020 - May 2021

IT Support Specialist

• Jul 2018 - Present

Perform software updates on desktops, laptops, servers, routers, switches, and cryptographic equipment to ensure usability in various environments.Install, configure, troubleshoot, and perform corrective maintenance repairs on satellite and ground communications equipment including power supplies, Cisco switches and routers, ViaSat modems, and Windows servers.Identify and resolve issues on communications equipment within a local or wide area network.Provide technical assistance and support for 30+ users with software and hardware issues. Show less

Marine

• Jun 2017 - Present

Information Technology Support Team Lead

• Dec 2019 - Aug 2020

Supervised the completion of all maintenance actions and ensured the accurate processing of all Global Combat Service Support-Marine Corps (GCSS-MC) Service Requests for the Digital Switching Repair Section.Streamlined the structure of the entire section to increase the efficiency of the maintenance cycle.Established strong working relations with all departments and colleagues providing lateral or higher echelon support.Initiated the Joint Entry Level Agreement process with Cisco. Performed repairs on over 20 wide area network service modules, local area network service modules, and local area network extension modules. These devices are comprised of Cisco switches and routers, and various uninterruptible power supplies. Conducted return merchandise authorizations for over 30 pieces of Cisco warranty items with a cumulative value of over $250,000.00. Show less

Dispatcher

• Mar 2019 - Aug 2020

Served as the point of contact for tactical vehicle drivers during normal operations.Maintained up-to-date records and reviewed driver logs to check for errors or violations.Ensured vehicle inspections were completed prior to departure and post return.Facilitated the transfer of vehicles between individual units.

Training Coordinator

• Oct 2018 - Sep 2019

Was responsible for ensuring over 30 marines were completing all Marine Corps mandated annual training. Created a tracking system which aided the Platoon Sergeant in keeping track of the platoon’s training and numerous activities. Increased the maintenance shop’s overall proficiency by enrolling marines in military occupational specialty related courses at the Communications Training Center.

Driver

• Nov 2021 - Present