Experience

Black Press Media

• Canada
• Media and Telecommunications
• 300 - 400 Employee

• Branded Content Specialist

  • Oct 2020 - Present

  Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.Managed competing deadlines with efficiency.Presented clients with original and creative content options based on overall marketing objectives.Interviewed clients to create customized brand messaging to reach and capture specific target audience's and drive engagement.Featured writer on West Coast Traveller website. Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.Managed competing deadlines with efficiency.Presented clients with original and creative content options based on overall marketing objectives.Interviewed clients to create customized brand messaging to reach and capture specific target audience's and drive engagement.Featured writer on West Coast Traveller website.



The Flying Otter Grill

• Server

  • Jun 2020 - Aug 2020

  Facilitated guests experience by helping them place orders, explaining menu items and suggesting appropriate food and drink pairings.Greeted and welcomed guests in a timely and friendly manner, helping promote guest relations. Arranged tables for customers, following established preparation procedures to provide guests with an excellent experience and foster repeat business. Promptly delivered food and beverage items with exemplary service.Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including condiments, utensils, napkins, trays and delivery bags.Ensured guest and employee safety with frequent sanitization of tables, chairs, indoor and outdoor areas.



Buffalo Mountain Lodge

• Server & Bartender

  • May 2019 - Feb 2020

  Demonstrated a thorough understanding and knowledge of breakfast, lunch and dinner menu items and house wine list allowing for recommendations to be made according to customer's tastes.Prepared alcoholic and non-alcoholic beverages, including specialty coffees.Worked as a team with other Food and Beverage department employees to ensure courteous and timely service while minimizing customer service issues.Completed work related arrangements, including event set up and take down, preparing for service, maintaining table settings and ensuring cleanliness.Worked with a POS system to place orders, manage bills and process transactions.



The Express Restaurant

• Server

  • Feb 2018 - May 2019

  Enthusiastically greeted customers and seated them upon entrance.Fulfilled orders, answered questions and provided recommendations for menu items.Issued bills, processed payments and completed cash out procedures.Collaborated with other restaurant staff to ensure quality and prompt service.Managed event related work including setting up and organizing tables, preparing for service and maintaining cleanliness.Provided prompt and efficient service in a fast paced environment demonstrating the ability to efficiently multitask.



Westview Golfcourse

• Server & Bartender & Beverage Cart Attendant

  • May 2017 - Aug 2018

  Greeted customers and attended to them upon entrance.Exhibited thorough knowledge of menu offerings allowing for excellent ability to provide recommendations to customers.Demonstrated ability to deal with customer requests for service and respond promptly to customer needs.Remained accessible and friendly to ensure customer satisfaction.Prepared alcoholic and non-alcoholic beverages for customers.Operated the beverage cart and sold beverages (alcoholic and non-alcoholic) and food to golfers.Demonstrated the ability to anticipate, identify and fulfill the needs of customers while providing exemplary service.



Canadian Cancer Society

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Event Coordinator

  • Jun 2017 - Aug 2017

  Contacted Relay For Life participants to thank them for their participation and update them on fundraising goals.Contacted local companies (cold calls) to ask for their participation in local RFL events. Ensured their involvement with Breast Cancer Awareness month during October.Issued and distributed tax receipts using CRM.Updated contact and volunteer information in CRM.Attended RFL events. Assisted with set up and responsible for Missions Tent.Created flyers for events and presentations.Performed other administrative duties, including answering phones, organizing files, record retention, faxing and mailing.



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Team Member

  • Sep 2016 - Apr 2017

  Greeted customers and fulfilled orders within specified time targets.Prepared coffee and other beverage items.Worked well with a team members in a very fast paced environment. Greeted customers and fulfilled orders within specified time targets.Prepared coffee and other beverage items.Worked well with a team members in a very fast paced environment.