Experience

Residence Inn

• Hospitality
• 700 & Above Employee

• Front Desk Supervisor

  • Aug 2009 - Present

  Perform customer service; keep track of daily rooms sold; train new front desk staff; maintain cleanliness of the lobby and desk; register skills; solve guest issues; answer telephone calls. Perform customer service; keep track of daily rooms sold; train new front desk staff; maintain cleanliness of the lobby and desk; register skills; solve guest issues; answer telephone calls.



Residence Inn by Marriott

• Residence Inn

• Front Desk Supervisor

  • Jan 2009 - Present



Marriott El Paso

• Front Desk Clerk

  • Jan 2008 - Present

  Perform customer service; keep track of daily rooms sold; train new front desk staff; maintain cleanliness of the lobby and desk; register skills; solve guest issues; answer telephone calls. Perform customer service; keep track of daily rooms sold; train new front desk staff; maintain cleanliness of the lobby and desk; register skills; solve guest issues; answer telephone calls.



Claire's

• Assistant Manger

  • Feb 2006 - Jan 2008

  Perform Customer service; register skills; maintain cleanliness of the store to better accommodate customers; perform ear piercing; keep track of daily store progress; reorganize store to fit seasons; train part-time management and sales associates Perform Customer service; register skills; maintain cleanliness of the store to better accommodate customers; perform ear piercing; keep track of daily store progress; reorganize store to fit seasons; train part-time management and sales associates



Icing by Claire's

• Sales Associate

  • Nov 2004 - Jan 2005

  Performed Customer service; ear piercing; register skills; maintained cleanliness of the store to better accommodate customers Performed Customer service; ear piercing; register skills; maintained cleanliness of the store to better accommodate customers