Experience

Cassia - An Augustana | Elim Affiliation

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Accounts Receivable Specialist

  • Oct 2023 - Present



Casey's

• United States
• Food and Beverage Services
• 700 & Above Employee

• Training Store Manager

  • Jul 2022 - Oct 2023

  Manage and execute Casey's strategic initiatives, drive sales, and maintain quality and service standards for both retail and culinary segments of the business. Ensure store is stocked and clean, managing visual merchandising, advertisements, loyalty programs. Establish and maintain strong relationships with our guests and communities through customer service, executing in-store advertising campaigns, managing and developing loyalty program membership and promotions. Hire and train new team members in the Casey's Way, developing each employee with constant feedback, continual training and development all while fostering a positive team environment. Show less

• Store Manager

  • Nov 2016 - Jul 2022

• Assistant Manager

  • Sep 2013 - Nov 2016

• Store Employee

  • Aug 2013 - Sep 2013



Coborn's, Inc.

• United States
• Retail Groceries
• 700 & Above Employee

• Scanning Assistant Customer Service Cashier

  • Apr 2007 - Feb 2013

  Maintain price integrity across the entire store. Create and hang product tags and signs for weekly advertisements and manager specials. Partner with Department Managers on special sales events and promotions. • Maintain a Say Yes to the Guest attitude by providing remarkable guest service. • Perform all front-end functions including, but not limited to: cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, and more. • Assist guests with returned merchandise or transaction errors. • Conduct cashier accuracy audits. • Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, and more. • Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, stocking, and pushing carts. • Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence. • Provide fast, friendly customer service to each customer with passion and energy. • Responsible for upholding company standards, including accurately scanning, ringing, and entering merchandise into the cash register, collecting payment, delivering appropriate change, bagging, and assisting guests with basic questions or concerns. Show less



Interstate Distributor

• United States
• Truck Transportation
• 200 - 300 Employee

• Truck Driver

  • Apr 1997 - Apr 2005

  Provide and manage customer service for both origin and destination of freight. Coordinate all logistics of freight delivery, including acquisition at origin, safety and security of shipments, obtaining necessary permits and declarations, and on-time delivery. Safely and effectively operate semi-truck and trailer throughout the continental United States and Canada. Provide and manage customer service for both origin and destination of freight. Coordinate all logistics of freight delivery, including acquisition at origin, safety and security of shipments, obtaining necessary permits and declarations, and on-time delivery. Safely and effectively operate semi-truck and trailer throughout the continental United States and Canada.