Carla Porter

Information Technology Specialist at University of Maryland Extension
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Location
Washington DC-Baltimore Area

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Credentials

  • The Shellcode Lab
    BlackHat
    Aug, 2022
    - Sep, 2024
  • CyberGen IQ Assessment
    Haystack Solutions
    Jan, 2022
    - Sep, 2024
  • CyberStart Game
    Helical Levity
    Jan, 2022
    - Sep, 2024
  • Cybersecurity Threat Hunting: Go Deep With Wireshark
    Wireshark Foundation
    Jan, 2022
    - Sep, 2024
  • Essentials in Malware Analysis
    Mandiant (now part of Google Cloud)
    Jan, 2022
    - Sep, 2024
  • Introduction to Packets: How to Capture & Analyze Using Wireshark
    Wireshark Foundation
    Jan, 2022
    - Sep, 2024
  • SANS Beginner-Level CTF
    Women in CyberSecurity (WiCyS)
    Jan, 2022
    - Sep, 2024
  • SOC Core Skills
    Antisyphon Training
    Jan, 2021
    - Sep, 2024
  • GIAC Security Essentials Certification (GSEC)
    GIAC Certifications
    May, 2023
    - Sep, 2024
  • GIAC Foundational Cybersecurity Technologies (GFACT)
    GIAC Certifications
    May, 2022
    - Sep, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Feb, 2020
    - Sep, 2024

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Specialist
      • Dec 2019 - Present

      Hired to provide onsite and remote information technology services to 160+ diverse end users across 11 University of Maryland Extension (UME) offices and five Research & Education Centers. Performed user and computer account management on Windows Active Directory server and maintained folder permissions on Windows File servers. CYBERSECURITY: ➤ Reduced phishing attacks by encouraging end users to use caution when opening emails and report suspicious activity. ➤ Improved information security by enforcing University’s data compliance policies based on 4-tier data classification standard that impacts how data can be leveraged and where it can be stored. INFORMATION TECHNOLOGY: ➤ Oversaw procurement of new computer equipment by obtaining quotes from vendors for best pricing and SLAs. ➤ Adapted phone and network services to accommodate unique needs of each office. ➤ Collaborated with extended information technology team made up of UME colleagues. ➤ Installed, upgraded, and configured Windows OS, software applications, hardware, and peripherals. CUSTOMER SERVICE & LEADERSHIP: ➤ Ensured best customer service by providing technical support to local and remote end users who submitted requests via in-person visit, email, help desk ticket system, phone, or text within multi-tiered help desk system. ➤ Developed educational programs, delivered onsite and remote technical training, and built public speaking skills. ➤ Empowered desktop support staff by onboarding new IT employee. Show less

    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • WiCys / SANS Security Training Scholarship Recipient
      • Aug 2022 - Present

      One of 60 scholarship recipients to earn the coveted WiCys Security Training Scholarship for 2022 - 2023 Tier 4 and Tier 5 programs after receiving the same scholarship to complete Tier 1, 2, and 3 stages. I will be engaging in SANS SEC401 and SEC504 courses to pursue certifications in GIAC GSEC and GCIH. Sponsored by Google, Bloomberg, Meta, and Craig Newman Philanthropies, the scholarship is awarded to a select group of aspiring security professionals who engage in a 9-month, 4-stage program that helps them hone their skills and earn up to three GIAC certifications. Show less

    • Mentee
      • Sep 2022 - Dec 2022

      Cyversity recognizes that women and underrepresented minorities sometimes need a little extra hand in making connections, networking, career pathing, improving communication skills, getting insight into cybersecurity roles, and gaining interview and resume-writing skills. The Mentorship Program matches Cyversity Member mentees with senior industry leaders and encourages communication and learning. Cyversity recognizes that women and underrepresented minorities sometimes need a little extra hand in making connections, networking, career pathing, improving communication skills, getting insight into cybersecurity roles, and gaining interview and resume-writing skills. The Mentorship Program matches Cyversity Member mentees with senior industry leaders and encourages communication and learning.

Education

  • UC San Diego
    Bachelor of Science - BS, Ecology, Behavior, and Evolution (Major) & Computer Science (Minor)

Community

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