Carla Tinoco

Patient Care Assistant at Your Choice Caregivers
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Contact Information
us****@****om
(386) 825-5501
Location
Cumming, Georgia, United States, GE

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Patient Care Assistant
      • Jul 2022 - Present

      Provided comprehensive care to adults with autism, including assistance with daily living activities, nutrition, and hydration. Developed and implemented effective behavior plans and communication strategies to support clients with sensory sensitivities or verbal challenges. Utilized behavior analytic principles and techniques to reinforce ADLs and speech development, promoting clients' independence and success. Collaborated with healthcare professionals and attended therapy sessions to support overall care and progress, collecting and analyzing data on clients' progress towards their behavioral goals. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Bilingual Administrative Assistant
      • Aug 2022 - Nov 2022

      Composed professional and effective correspondence, including letters, infographics, presentations, and other essential healthcare-related documents, promoting seamless external communications in both Spanish and English. Implemented and maintained strict information security and integrity through the creation of organized filing systems and databases, utilizing cutting-edge technology to streamline operations. Conducted extensive research and analysis to understand the unique needs of the healthcare industry, developing targeted strategies to promote the company's services and elevate its brand. Managed and updated the company's website and social media content, leveraging technology to enhance the organization's online presence and promote services to their community. Show less

  • Aperitivo Restaurant
    • New York, New York, United States
    • Assistant Manager
      • Sep 2021 - May 2022

      Assisted the General Manager in overseeing daily operations such as keeping track of key performance metrics, handling inventory, and ensuring customer satisfaction. Provided excellent customer service by being the primary point of contact for customers, addressing their concerns and resolving any problems in a prompt and professional manner. Evaluated the performance of staff, gave constructive feedback, and developed plans to improve their skills and abilities both individually and as a team. Maintained a clean and organized workspace that was safe for customers and employees, and complied with health and safety regulations. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Head Hostess
      • Jul 2019 - Feb 2022

      Oversee the operations of a customer-facing team, directing their tasks and activities to provide top-notch service in a fast pace environment. Greet and escort guests, creating a warm and inviting atmosphere. Utilize advanced reservation systems to manage the flow of guests into and out of the restaurant and maintain accurate records of reservations, seating preferences and seating arrangements. Respond to customer inquiries and manage reservations through phone calls, providing accurate information, assisting guests with menu selections and making recommendations to ensuring a positive customer experience. Show less

Education

  • John Jay College (CUNY)
    Bachelor of Arts - BA, Forensic Psychology
    2020 - 2022
  • Essex County College
    Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
    2017 - 2019

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