Carla Sullivan
Cook at Monarch Homes- Claim this Profile
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Bio
Experience
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Monarch Homes
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United States
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1 - 100 Employee
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Cook
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Sep 2015 - Present
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DoubleTree by Hilton
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United States
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Hospitality
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700 & Above Employee
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Assistant Food and Beverage Manager
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Jun 2014 - Jun 2015
• Manages labor using Unifocus • Responsible for scheduling and following strict budget guidelines with a staff of 25• Conducts payroll through ADP• Coding and processing invoices for restaurant supplies and liquor• Uses extraordinary customer service skills to make sure guests needs are met while dining at the restaurant, bar, and room service• Conducts monthly inventory• Coordinates, set up and breakdown of all meeting space within the hotel, while communicating information to other departments• Orders supplies needed for day to day operation while following a strict budget• Managing opening and closing duties of the servers, bartenders, and room service• Maximize efforts towards productivity, identify problem areas and implementing solutions
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Waldorf Astoria Hotels & Resorts
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Hospitality
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700 & Above Employee
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Food and Beverage Supervisor
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Oct 2012 - Jun 2014
• Responsible for scheduling and maintaining staffing levels to budget• Use the OnQ program to find account details to fix the restaurant’s allowances• Advanced in Microsoft Office suite• Using extraordinary customer service skills to make sure guests needs are met while dining at the restaurant, bar, and room service• Supervise opening and closing duties of the servers, bartenders, and room service• Conduct daily line ups so the staff are prepared for the shift that day• Advanced Micros knowledge
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U.S. Air Force Reserve
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United States
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Armed Forces
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700 & Above Employee
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Aerial Port
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Mar 2009 - Mar 2011
• Load and unload cargo onto cargo aircrafts in different configurations• Tie down cargo with proper restraint• Load aircrafts with forklifts• Dispatch for loading crews when planes approach and take off with cargo • Fleet aircrafts• Drive rolling stock onto aircrafts• Check vehicle equipment to be sure they were ready to load cargo• Loading and unloading on cargo high lines• Prepare cargo for incoming planes from load plans• Check in passengers and luggage through different computer systems and itinerary
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DAV (Disabled American Veterans)
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United States
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Non-profit Organizations
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700 & Above Employee
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Assistant Bar Manager
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Sep 2008 - Jul 2010
• Conducts monthly, quarterly, annual inventory• Responsible for ordering supplies through venders• Tend Bar• Assists Manager in coordination of events/functions• Operate cash register, ensuring accurate balances• Books functions for function hall• Coordinates volunteers to work at the function hall
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Loadmaster
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Mar 2003 - Mar 2009
• Received a Security Clearance• Supervise the on and offloading of cargo onto various aircrafts• Prepare Customs and many other types of documents• Supervise the on loading and off loading of passengers• Assist passengers by providing meals or essentials that aide in their comfort• Determine weight distribution of cargo for proper aircraft balance
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Education
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Middlesex Community College
Associate’s Degree, Business Administration and Management, General -
Malden High School
High School