Experience

ONELIVE

• United States
• Internet Marketplace Platforms
• 1 - 100 Employee

• Operations Support Specialist

  • Oct 2020 - Present

• Executive Assistant To Chief Operations Officer

  • 2017 - Present

  Austin, Texas Area ONELIVE empowers rights holders with enterprise technology and removes the associated technology risks. OneLive helps artists, venues, sports teams and brands connect and transact over web, mobile and social media. OneLive technology is trusted by some of the biggest brands in entertainment because we offer reliability, innovation, and results. Including names like the Bon Jovi, The Who, Michael Jackson, AEG Live, Maingate Sports, Sony Music, and Warner Music. Specialties: technology… Show more ONELIVE empowers rights holders with enterprise technology and removes the associated technology risks. OneLive helps artists, venues, sports teams and brands connect and transact over web, mobile and social media. OneLive technology is trusted by some of the biggest brands in entertainment because we offer reliability, innovation, and results. Including names like the Bon Jovi, The Who, Michael Jackson, AEG Live, Maingate Sports, Sony Music, and Warner Music. Specialties: technology, business strategy, disruptive concepts, marketing, team leadership building, business modeling.



Servcorp

• Australia
• Real Estate
• 700 & Above Employee

• Junior Executive

  • Apr 2017 - Oct 2017

  Dallas/Fort Worth Area As the Executive Assistant at Rosewood Court, I am the primary point of contact. I liaise with building management to facilitate office operations. I assist with overseeing the on-boarding of virtual and executive clients including minor IT setup and troubleshooting such as switch port patching and VLAN allocations. I work directly with the Center Manager to establish business relationships with local brokerage companies resulting in new Virtual Office or Executive Suite sales. I assist in… Show more As the Executive Assistant at Rosewood Court, I am the primary point of contact. I liaise with building management to facilitate office operations. I assist with overseeing the on-boarding of virtual and executive clients including minor IT setup and troubleshooting such as switch port patching and VLAN allocations. I work directly with the Center Manager to establish business relationships with local brokerage companies resulting in new Virtual Office or Executive Suite sales. I assist in maintaining our CRM database to ensure client retention as well as maintaining client account details. In addition, I completed weekly internal audits for the US Sales & Marketing manager that were submitted to our VP/GM for assessment. With more than 700 employees worldwide, Servcorp is a provider of office & IT solutions through premium serviced and virtual offices. Servcorp is based in Australia and operating globally throughout Australia, New Zealand, SE Asia, Japan, China, India, Europe and the Middle East .We offer our clients a corporate presence, office facilities, technology services and staff infrastructure. (www.Servcorp.com) Show less



Next Health USA

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Solutions Consultant

  • Nov 2015 - Mar 2017

  Dallas/Fort Worth Area Next Health USA November 2015 – Present (3 months)Dallas/Fort Worth Area Next Health is one of the nation’s leading ancillary service companies offering clinical continuum of care with a focus on maximizing quality outcomes while lowering the overall cost of treatment. We understand the business of medicine and we are established to serve physicians and their practices by providing the resources they need to walk patients through their medical journey – from diagnosis and pain… Show more Next Health USA November 2015 – Present (3 months)Dallas/Fort Worth Area Next Health is one of the nation’s leading ancillary service companies offering clinical continuum of care with a focus on maximizing quality outcomes while lowering the overall cost of treatment. We understand the business of medicine and we are established to serve physicians and their practices by providing the resources they need to walk patients through their medical journey – from diagnosis and pain management to surgery and rehabilitation. Next Health is there every step of the way to enable patient healing and secure practice protection. Our full range of clinical services provides a solid framework for successful treatment and improved patient outcomes. The blueprint of our model is the culmination of many years of practical clinical experience by medical doctors, tenured administrative experts as well as nationally recognized sales teams who know first-hand what it takes to be effective for the patient and for the physician’s practice. Show less



Design Air Systems

• United States
• Construction

• Service Operations Manager

  • Sep 2014 - Oct 2015

  Waller, Texas • Oversaw the entire service department and operations system, from receiving work orders, speaking with all clientele, and following through with efficiently completing any service required in a timely manner and ensuring work was quoted or billed accordingly. • Managed upwards of 30 technicians and installers to effectively schedule high volume commercial air conditioning and heating services. • Managed all subcontracting work within the company from initial work orders to final… Show more • Oversaw the entire service department and operations system, from receiving work orders, speaking with all clientele, and following through with efficiently completing any service required in a timely manner and ensuring work was quoted or billed accordingly. • Managed upwards of 30 technicians and installers to effectively schedule high volume commercial air conditioning and heating services. • Managed all subcontracting work within the company from initial work orders to final billing. • Kept constant, positive, open communication lines through the entire company to effectively work as a team. • Processed all service related paperwork that passed through the company. • Organized and filed purchase orders. • Dispatched and managed an average of 15-25 services calls and repairs per week. • Handled all corporate communications and inquiries with clients. • Coordinated with parts department to ensure all materials were correct and arrived in a timely manner. • Maintained all service records to keep an accurate history of the companies we provide service for. • Experienced with web-based management systems FmPilot2, Fleetmatics Work and Fleetmatics Reveal. • Booked all necessary out of town cranes, hotels, scissor lifts, and any other necessary accommodations required to complete the job. • Responsible for 24/7 emergency on call services, dispatching and ensuring technicians arrived within the required time. • Generated reports to keep a constant update on how the company was fairing with competitors to ensure we were constantly striving to improve and staying at the top of the HVAC industry. Show less



Saltgrass Steak House

• United States
• Hospitality
• 500 - 600 Employee

• Corporate Front of House Trainer/Administrative Assistant

  • Aug 2011 - Sep 2014

  Handled all the New Hires paperwork and placed them into the computer system. Organized the entire orientation and new hire process. Lead the Training Department for the entire staff. Input schedules and prepared reports with Menu Link. Alphabetized and input invoices through Menu Link. Demonstrated ability to communicate with kitchen and coworkers to ensure stable flow of dining guests. Organized meetings with fellow hosts to ensure current and updated procedures as well as… Show more Handled all the New Hires paperwork and placed them into the computer system. Organized the entire orientation and new hire process. Lead the Training Department for the entire staff. Input schedules and prepared reports with Menu Link. Alphabetized and input invoices through Menu Link. Demonstrated ability to communicate with kitchen and coworkers to ensure stable flow of dining guests. Organized meetings with fellow hosts to ensure current and updated procedures as well as obtaining their opinions for constant improvement. Created the schedule from week to week for the entire host staff. Corresponded with management to ensure hosts and procedures were 100% efficient at all times. Handled and complaints from guests in a professional manner at minimal loss to the company. Kept front of restaurant in pristine condition with cleanliness. Reduced labor costs for my employers ultimately saving them money. Trusted with the responsibility of receiving all produce and taking inventory. Reduced the work load of my employers by being productive and efficient with high stress tasks. Show less



Excavation Management, Inc

• United States

• Administrative Assistant

  • Aug 2010 - Aug 2011

  Answered, screened and transferred inbound phone calls. Performed general clerical duties including photocopying, fax and mailing. Maintained electronic and hard copy filing system. Resolved administrative problems and inquiries. Prepared and modified documents including correspondence, reports, drafts, memos and emails. Scheduled and coordinated meetings and appointments. Called for locates and any other necessary construction information for the company. Can type an… Show more Answered, screened and transferred inbound phone calls. Performed general clerical duties including photocopying, fax and mailing. Maintained electronic and hard copy filing system. Resolved administrative problems and inquiries. Prepared and modified documents including correspondence, reports, drafts, memos and emails. Scheduled and coordinated meetings and appointments. Called for locates and any other necessary construction information for the company. Can type an upwards of 50 words per minute. Show less