Carla Santiago

Branch Manager at DORRINGTONS LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
إنجلترا Henham المملكة المتحدة

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Experience

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Branch Manager
      • ‏مايو 2022 - - الحالي

      • Supervising all staff members• General admin paperwork• Organise staff members schedules• Dealing with customers face to face• Stock take• Place orders • Confirm delivery once it arrives• General cleaning

    • Sales Assistant
      • ‏نوفمبر 2020 - ‏سبتمبر 2022

      • Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments • General cleaning

    • United Kingdom
    • Facilities Services
    • 1 - 100 Employee
    • College Cleaner Supervisor
      • ‏أغسطس 2020 - - الحالي

      • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • team member
      • ‏يوليو 2018 - ‏مايو 2021

      • Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments • Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments

    • United Kingdom
    • Facilities Services
    • 1 - 100 Employee
    • Cleaner Supervisor
      • ‏أغسطس 2018 - ‏سبتمبر 2019

      • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives

    • Customer Care Assistant
      • ‏مايو 2018 - ‏يونيو 2018

      Service User house - Washing and Dressing a Service User, Preparing Meals, Administering Medication, Using various equipment including Hoists Service User house - Washing and Dressing a Service User, Preparing Meals, Administering Medication, Using various equipment including Hoists

    • Food & Beverage, costumer service
      • ‏سبتمبر 2017 - ‏أبريل 2018

      • Making and serving food and drinks • Take customer orders • Taking payments • Making and serving food and drinks • Take customer orders • Taking payments

    • Kitchen crew member, costumer service
      • ‏يوليو 2016 - ‏أغسطس 2017

      • Taking and serving customer’s orders • Dealing with payments • General cleaning • Helping making meals • Taking and serving customer’s orders • Dealing with payments • General cleaning • Helping making meals

    • Administrative Service
      • ‏يناير 2006 - ‏يوليو 2016

      • Stock and validation control • Dealing with paperwork where required • Dealing with customers via email and telephone • Invoicing customers and collecting payments • Complaint analysis • Purchasing stock when needed from suppliers • Supervising and coordinating cleaners • Stock and validation control • Dealing with paperwork where required • Dealing with customers via email and telephone • Invoicing customers and collecting payments • Complaint analysis • Purchasing stock when needed from suppliers • Supervising and coordinating cleaners

    • Assistente administrativo
      • ‏أبريل 2004 - ‏يناير 2006

      Commercial department, telephone contact and order registry, product divulgation and commercialisation, ordering from suppliers. Commercial department, telephone contact and order registry, product divulgation and commercialisation, ordering from suppliers.

    • Assistente administrativo
      • ‏مايو 2002 - ‏أغسطس 2003

      Customer service, administrative services, billing. Customer service, administrative services, billing.

    • commercial
      • ‏يناير 2001 - ‏أبريل 2002

      Sales and prospection of textiles, namely tights and lingerie Sales and prospection of textiles, namely tights and lingerie

    • Commercial
      • ‏سبتمبر 2000 - ‏ديسمبر 2000

      Sells and distribution of cakes, Sellings comercial Sells and distribution of cakes, Sellings comercial

    • Assistente administrativo
      • ‏يوليو 2000 - ‏سبتمبر 2000

      Administrative deparment, Shopping management Administrative deparment, Shopping management

    • customer service
      • ‏سبتمبر 1993 - ‏يونيو 2000

      Customer support, complaints, returns and cashier Customer support, complaints, returns and cashier

Education

  • Vision2learn
    Customer Service Level 2 (2015) LAO, Principles of Customer Service
    2020 - 2020

Community

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