Carla Santiago
Branch Manager at DORRINGTONS LIMITED- Claim this Profile
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Bio
Experience
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DORRINGTONS LIMITED
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United Kingdom
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Retail
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1 - 100 Employee
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Branch Manager
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مايو 2022 - - الحالي
• Supervising all staff members• General admin paperwork• Organise staff members schedules• Dealing with customers face to face• Stock take• Place orders • Confirm delivery once it arrives• General cleaning
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Sales Assistant
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نوفمبر 2020 - سبتمبر 2022
• Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments • General cleaning
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NIGHTINGALE CLEANING LIMITED
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United Kingdom
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Facilities Services
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1 - 100 Employee
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College Cleaner Supervisor
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أغسطس 2020 - - الحالي
• Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives
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Pret A Manger
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United Kingdom
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Retail
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700 & Above Employee
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team member
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يوليو 2018 - مايو 2021
• Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments • Taking orders • Serving customers • Make sure customers take the best quality of food and drinks • Dealing with customer payments
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NIGHTINGALE CLEANING LIMITED
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United Kingdom
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Facilities Services
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1 - 100 Employee
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Cleaner Supervisor
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أغسطس 2018 - سبتمبر 2019
• Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives • Supervising all cleaning staff members • Ensured that all areas are reaching high standards at all times • Stock take • Ordering consumables • Distribute stock to all college areas as it arrives
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Customer Care Assistant
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مايو 2018 - يونيو 2018
Service User house - Washing and Dressing a Service User, Preparing Meals, Administering Medication, Using various equipment including Hoists Service User house - Washing and Dressing a Service User, Preparing Meals, Administering Medication, Using various equipment including Hoists
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Food & Beverage, costumer service
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سبتمبر 2017 - أبريل 2018
• Making and serving food and drinks • Take customer orders • Taking payments • Making and serving food and drinks • Take customer orders • Taking payments
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Kitchen crew member, costumer service
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يوليو 2016 - أغسطس 2017
• Taking and serving customer’s orders • Dealing with payments • General cleaning • Helping making meals • Taking and serving customer’s orders • Dealing with payments • General cleaning • Helping making meals
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Administrative Service
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يناير 2006 - يوليو 2016
• Stock and validation control • Dealing with paperwork where required • Dealing with customers via email and telephone • Invoicing customers and collecting payments • Complaint analysis • Purchasing stock when needed from suppliers • Supervising and coordinating cleaners • Stock and validation control • Dealing with paperwork where required • Dealing with customers via email and telephone • Invoicing customers and collecting payments • Complaint analysis • Purchasing stock when needed from suppliers • Supervising and coordinating cleaners
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Assistente administrativo
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أبريل 2004 - يناير 2006
Commercial department, telephone contact and order registry, product divulgation and commercialisation, ordering from suppliers. Commercial department, telephone contact and order registry, product divulgation and commercialisation, ordering from suppliers.
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Assistente administrativo
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مايو 2002 - أغسطس 2003
Customer service, administrative services, billing. Customer service, administrative services, billing.
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commercial
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يناير 2001 - أبريل 2002
Sales and prospection of textiles, namely tights and lingerie Sales and prospection of textiles, namely tights and lingerie
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Commercial
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سبتمبر 2000 - ديسمبر 2000
Sells and distribution of cakes, Sellings comercial Sells and distribution of cakes, Sellings comercial
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Assistente administrativo
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يوليو 2000 - سبتمبر 2000
Administrative deparment, Shopping management Administrative deparment, Shopping management
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customer service
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سبتمبر 1993 - يونيو 2000
Customer support, complaints, returns and cashier Customer support, complaints, returns and cashier
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Education
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Vision2learn
Customer Service Level 2 (2015) LAO, Principles of Customer Service