Customer Contact Representative

• Dec 2020 - Present

Customer Support Representative - Spanish

• Sep 2019 - Dec 2020

Customer Service Sales Assistant

• Jun 2018 - Sep 2019

Check Agent

• May 2018 - Aug 2018

Being able to work for Intercruises for two summers in a row, has made my experience in costumer service support more exciting, not only I am able to learn and get to know so many different cultures I also got to experience in a different way the important role that, in this case Check in Agent, is for a company. Therefore, this opportunity has also make me improve important skills as a team work, fast response, languages and accurate and friendly service. Being able to work for Intercruises for two summers in a row, has made my experience in costumer service support more exciting, not only I am able to learn and get to know so many different cultures I also got to experience in a different way the important role that, in this case Check in Agent, is for a company. Therefore, this opportunity has also make me improve important skills as a team work, fast response, languages and accurate and friendly service.

Professional wait staff

• Sep 2017 - May 2018

Managed customer journey from reception to destination in a busy Mexican restaurant in Amsterdam. Working as a waitress allowed me to gain knowledge about an exceptional way to attend special care about details and personalized costumers service. This gave me a practical way to learn and apply languages, productivity and management skills in a different outlook. Managed customer journey from reception to destination in a busy Mexican restaurant in Amsterdam. Working as a waitress allowed me to gain knowledge about an exceptional way to attend special care about details and personalized costumers service. This gave me a practical way to learn and apply languages, productivity and management skills in a different outlook.

Office Manager

• Oct 2013 - Jul 2017

Being working for Rojgam for four years allowed me to have a personal interest and connection with every part of the company. As the company grew I grew myself. Every ups and downs make me understand the industry and gave me sense of belonging. I was able to connect my sales experience, management, administration tactics, costumers service support, income, expenses, payroll process and communication skills in many different areas. The list of all the talents that you can developed in management it never stop growing that is why in every work opportunity there is something to learn.

Radio Broadcaster

• May 2011 - Aug 2011

Assist the radio team with creative ideas and organised the interviews for a local radio station. Assist the radio team with creative ideas and organised the interviews for a local radio station.