Experience

Detroit at Work

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Program Manager

  • Aug 2019 - Present

• Senior Program Analyst/Lead Career Coach

  • Aug 2018 - Present

• Senior Program Analyst, Youth Services

  • Aug 2012 - Present

  Monitor and analyze youth contractors’ performance and fiscal procedures to ensure compliance with contractual requirements including federal, state and local regulations. Perform on-site monitoring to assess contractual compliance, program quality, and overall effectiveness. Inform Director of problems or needed policies and practices to avoid operational deficiencies. Evaluate appropriateness of sampled methods used to service participants. Prepare contracts between Detroit Employment Solutions Corporation and Service Providers. Conduct monthly meetings with Services Providers ensuring that providers are in line with contractual obligations and that they are updated timely with any changes in procedures or policies.



Connect Detroit

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Youth Development Manager/Program Assoc.,

  • Apr 2010 - Aug 2011

  Worked with executive leadership and staff to design a cohesive and comprehensive youth development program for youth ages fourteen through twenty-one, utilizing the resources of a strong youth development team approach and best practices. Developed and implemented planning and project management processes to ensure the effective coordination and integration of the programs and resources of the Summer Youth Employment Program. Provided support to executive leadership and staff in the areas of planning, management, program execution and communications. Provided program staff with resources and day-to-day supervision necessary to monitor performance to effectively implement youth development and successful employment opportunities. Supervised staff scheduling, administered and scored TABE test. Oversaw Logistics team responsible for securing two community locations for Payroll Distribution and successfully redesigned the payroll distribution process. Detroit Workforce Development Department, Detroit, MI Employment Service Coordinator,



City of Detroit

• United States
• Government Administration
• 700 & Above Employee

• Employment Services Coordinator

  • Jul 2008 - Apr 2010

  Managed team contracted to the City of Detroit to providing Employment Services. Coordinated area employment service activities by scheduling assignments, setting priorities, outlining work methods, and directing the work of subordinate staff. Evaluated and verified employee performance through the review of completed work assignments and techniques. Developed and maintained strong, positive working relationships with Michigan Works! Directors, Michigan Works! Service Center managers and center partners. Carried out programs, policies, and projects as directed by Division Director. Interpreted employment service laws, regulations, policies, and procedures for staff, employers, claimants, and the public. Planned and made adjustments in staff assignments according to shifts in labor market conditions, implementation of new programs and staffing shortages. Ensured that proper labor relations and conditions of employment were maintained. Participated in initiatives that had statewide program and policy impact. Represented the agency on committees, projects, and special impact groups. Maintained records, prepared reports, and composed correspondence related to work.



State of Michigan

• United States
• Government Administration
• 700 & Above Employee

• Employment Service Manager 14

  • Mar 2002 - Jun 2008

  Managed team contracted to the City of Detroit to providing Employment Services. Coordinated area employment service activities by scheduling assignments, setting priorities, outlining work methods, and directing the work of subordinate staff. Evaluated and verified employee performance through the review of completed work assignments and techniques. Developed and maintained strong, positive working relationships with Michigan Works! Directors, Michigan Works! Service Center managers and center partners. Carried out programs, policies, and projects as directed by Division Director. Interpreted employment service laws, regulations, policies, and procedures for staff, employers, claimants, and the public. Planned and made adjustments in staff assignments according to shifts in labor market conditions, implementation of new programs and staffing shortages. Ensured that proper labor relations and conditions of employment were maintained. Participated in initiatives that had statewide program and policy impact. Represented the agency on committees, projects, and special impact groups. Maintained records, prepared reports, and composed correspondence related to work.

• Interim Regional Manager

  • Feb 2004 - Feb 2005

  Coordinated, implemented and maintained the regional employment service activities of a 2 million dollar contract which included but was not limited to: Unemployment Work Test, Profiling, TAA, Re-employment Services, and Rapid Responses; by scheduling assignments, setting priorities, outlining work methods, and directing the work of subordinate managers and project leads. Evaluated and verified employee performance through the review of completed work assignments and techniques. Developed and maintained strong, positive working relationships with Michigan Works! Directors, Michigan Works! Service Center managers and center partners. Carry out programs, policies, and projects as directed by Division Director. Interpreted employment service laws, regulations, policies, and procedures for staff, employers, claimants, and the public.



State of Michigan Department of Career Development

• Employment Service Supervisor

  • Nov 2001 - Mar 2002

  Promoted to develop and maintain strong partnerships with the Michigan Works! Agencies and all partners in the Service Centers, through ongoing communications, meetings, and participation in joint projects. Oversee day-to-day operations of two service centers. Determine work priorities and schedule daily work assignments of support staff. Maintain time and attendance policies. Submit reports on progress of offices and activities on a weekly basis. Plan local activities and projects such as employer presentations, group presentations, job fairs, etc... Encourage and enabled staff to participate in activities that promotes the use of the Talent Freeway/MTB system. Conduct regular staff meetings.



Michigan Department of Career Development

• Employment Service Interviewer

  • Jun 2000 - Nov 2001

  Provided services as an Employment Service Interviewer 9 from June to July. Then worked out of class as an Employment Service Interviewer 11 until promoted in November performing a variety of activities involving the development, evaluation, and maintenance of applicant eligibility information for finding work, developing job opportunities, and carrying out employment service program activities in order to facilitate the job training, job placement and job adjustment of unemployed workers. Provided services as an Employment Service Interviewer 9 from June to July. Then worked out of class as an Employment Service Interviewer 11 until promoted in November performing a variety of activities involving the development, evaluation, and maintenance of applicant eligibility information for finding work, developing job opportunities, and carrying out employment service program activities in order to facilitate the job training, job placement and job adjustment of unemployed workers.