Experience

Bioworld Canada

• Canada
• Apparel & Fashion
• 1 - 100 Employee

• Sales Executive

  • Apr 2010 - Present

  - Sell licensed and non-licensed gaming, entertainment and superhero merchandise to retailers across Canada. - Excellent interpersonal and communication skills, professional telephone etiquette, and the ability to deal with customers respectfully and effectively in a fast paced constantly changing work environment. - Pro-actively prospected, qualified and grew a client base from 100 to over 600+ independent retailers across Canada. - Generated and prospected new clients by aggressively cold calling that result in new revenue. - Strong customer relationships, loyalty and retention through exceptional sales/service and the presentation, awareness and understanding of our brands. - Daily communication with customers to provide information of new releases, sales promotions and industry insights. - Manage all aspects of the client relationship, including maximizing sell-through, minimizing product returns and address customer concerns efficiently. - Collaborate with sales teams and Brand Manager on specific needs, questions, issues related to product requests, data or service issues and to proactively increase market share. - Liaise with other departments to ensure superior customer service and satisfaction. - Attend various trade shows to remain current on new trends. - Provide weekly sales reports. Show less



Topaz Trading Inc

• Sales Representative

  • Jan 1992 - Apr 2010

  - Sold promotional product merchandise to a diverse market base. - Accelerated sales growth, product awareness, and brand imaging. - Orchestrated promotional exhibitions and trade shows. - Exceeded customer expectations through building and maintaining client relationships and providing outstanding customer service. - Delivered client-specific on-site product and sales presentations which was instrumental in driving new and existing business. - Illustrated concepts by designing layout of art, regarding image, size and style for various products created inside Adobe Illustrator. - Obtained approval of concept by submitting layout for approval and submitted to vendor for printing. - Promptly responded to client concerns regarding pricing, damages, shortages, expedites and resolved any customer challenges. - Proficiency in MS Office, Excel and Google. Show less