Experience

Maunalani Nursing and Rehabilitation Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Discharge Coordinator

  • Nov 2021 - Present

  Plans and coordinates functions and activities related tomeeting the psychological, social and nursing needs ofpatients and their families.Supports the case manager and social worker with anemphasis on discharge planning and/or maintainingmedically, frail individuals in the community.Performs duties in accordance with all regulatoryrequirements as well as policies and procedures of Maunalani Nursing and Rehabilitation Center. Plans and coordinates functions and activities related tomeeting the psychological, social and nursing needs ofpatients and their families.Supports the case manager and social worker with anemphasis on discharge planning and/or maintainingmedically, frail individuals in the community.Performs duties in accordance with all regulatoryrequirements as well as policies and procedures of Maunalani Nursing and Rehabilitation Center.



agilon health

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Case Management Coordinator

  • Dec 2020 - Oct 2021

  Through the use of care management tools and information/data review, conducts comprehensive evaluations of referred member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services. Identified high-risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.Coordinates and implements assigned care plan activities and monitors care plan progress.



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• SAF DIRECTOR

  • Sep 2018 - Jan 2020

  Provided guidance, support, and assistance for Red Cross offices to establish, grow and maintain Service to the Armed Forces (SAF) core services. Provided support, development, and/or leadership guidance to all volunteers. Performed all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

• Medical Administrative Assistant

  • Oct 2017 - Sep 2018

  Functioned as an ambassador of the practice by liaising with patients, internal and external referring physicians, and allied health staff interacting with the department/division. Provided superior customer service through the handling of a high volume of telephone calls. Understanding of the unique characteristics and operations of the department/division to support the practice proficiently. Principal functions included facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. Routing patient concerns appropriately, calendar and schedule maintenance, and handling physician mail.