Carla H.
Coordinator of Outpatient Assessment & Referral at Riveredge Hospital- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Spanish Native or bilingual proficiency
-
German Professional working proficiency
Topline Score
Bio
Credentials
-
Behavioral Health Training Interprofessional Project Student
-Nov, 2017- Nov, 2024 -
Domestic Violence Training
-Oct, 2016- Nov, 2024 -
CPR
American Heart Association | American Stroke AssociationAug, 2016- Nov, 2024 -
Mental Health First Aid
Community Counseling Centers of Chicago (C4)Aug, 2014- Nov, 2024
Experience
-
Riveredge Hospital
-
United States
-
Mental Health Care
-
100 - 200 Employee
-
Coordinator of Outpatient Assessment & Referral
-
Mar 2022 - Present
- Provide support and delegate to clinicians regarding appointments and completion of psychosocial assessments for outpatient levels of care - Streamlining process and scheduling admissions to designated outpatient programming for adults, adolescents and children, via communications with outpatient staff - Complete insurance eligibility checks and preauthorization for oncoming program participants, as well as billing data entry in Medik, MIDAS, and MS4 - Work with interdisciplinary team of inpatient social work, outpatient clinic, utilization management, inpatient intake, transportation coordinator, business development, adult and adolescent/pediatric coordinators to smoothly transition individuals into programming - Respond to community referrals and inquiries, via phone and website submission, for behavioral health services
-
-
-
AMITA Health
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Inpatient Behavioral Health Social Worker
-
Dec 2020 - Feb 2022
- Created plans for care across the continuum, integrating patient/family preferences and values. - Monitored patient care through assessments, evaluations and/or patient records. - Advocated for resources and removal of barriers. - Maintained ongoing dialog with nursing staff and psychiatric providers to ensure effective implementation of health plan. -Act as a resource for adequate medical record documentation, appropriateness of services as they relate to diagnoses, and treatment options for post-discharge care.
-
-
-
Thresholds
-
United States
-
Mental Health Care
-
700 & Above Employee
-
Stroger Hospital Crisis Worker
-
May 2020 - Sep 2021
• Performed crisis evaluations for individuals presenting to Stronger emergency room for mental health services • Work as part of an interdisciplinary team in order to best meet an individual's treatment needs, including meeting with ER physicians, residents, and additional hospital social work teams • Organize medical and clinical documentation for patient referral packets to be sent to inpatient programs • Assist medical floors with crisis evaluations and placement for individuals as needed
-
-
-
Riveredge Hospital
-
United States
-
Mental Health Care
-
100 - 200 Employee
-
Assessment Specialist
-
Apr 2017 - May 2020
• Obtain referrals from medical facilities and community organizations via phone and walk-ins• Provide level-of-care assessments to individuals seeking psychiatric • Communicate with interdisciplinary staff to best meet each patient's needs and set up transfers• Provide psycho-education to parents and families regarding the mental health care of their loved ones• Utilize de-escalation techniques for patients in crisis
-
-
Assessment and Referral Intern
-
Sep 2016 - Apr 2017
Assess Spanish and English speaking clients for appropriate levels of care, from outpatient to inpatient treatment.
-
-
-
Northwest Community Healthcare
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
Cancer Services Graduate Intern
-
Sep 2017 - Apr 2018
• Assisted the needs of outpatient oncology patients receiving in-house chemotherapy or radiation treatment • Provided brief counseling to patients to assist them through coping with their diagnosis and surrounding factors • Co-facilitate monthly breast cancer support group • Refer patients to hospital or community resources regarding financial and family needs • Assisted the needs of outpatient oncology patients receiving in-house chemotherapy or radiation treatment • Provided brief counseling to patients to assist them through coping with their diagnosis and surrounding factors • Co-facilitate monthly breast cancer support group • Refer patients to hospital or community resources regarding financial and family needs
-
-
-
-
Verification Specialist
-
Sep 2015 - Sep 2016
• Conducted pre-employment screening interviews with personal and professional references • Made outgoing calls to franchised and corporate companies in order to verify employment • Audited and conducted follow-up on time-sensitive and specialized pre-employment screenings • Conducted pre-employment screening interviews with personal and professional references • Made outgoing calls to franchised and corporate companies in order to verify employment • Audited and conducted follow-up on time-sensitive and specialized pre-employment screenings
-
-
-
CVS Health
-
United States
-
Wellness and Fitness Services
-
700 & Above Employee
-
Patient Service Representative
-
Jan 2015 - Sep 2015
• Place outbound and taking inbound calls for patients' casework • Schedule specialty medicine order deliveries for each patient • Obtain and document clinical and demographic patient information in CATS system • Verify level of coverage and explaining benefits and co-pay • Contacting doctor's offices for refills and medication deliveries • Place outbound and taking inbound calls for patients' casework • Schedule specialty medicine order deliveries for each patient • Obtain and document clinical and demographic patient information in CATS system • Verify level of coverage and explaining benefits and co-pay • Contacting doctor's offices for refills and medication deliveries
-
-
-
DePaul University
-
United States
-
Higher Education
-
700 & Above Employee
-
Catholic Schools Initiative & Community Partners
-
Sep 2009 - Jun 2013
• Provide homework assistance to elementary level students during after school program and daycare • Assist teachers and staff with daily tasks in classrooms • Create lesson plans for supplemental work according to each student's progress • Provide translation with parents and families when needed • Participate in biweekly workshops to enhance tutor and mentoring abilities • Provide homework assistance to elementary level students during after school program and daycare • Assist teachers and staff with daily tasks in classrooms • Create lesson plans for supplemental work according to each student's progress • Provide translation with parents and families when needed • Participate in biweekly workshops to enhance tutor and mentoring abilities
-
-
Education
-
2016 - 2018
Dominican University
Master of Social Work (MSW), Behavioral Health and Medical Social Work -
2009 - 2013
DePaul University
Bachelor of Arts (B.A.), Sociology
Community
