Experience

rSchoolToday

• IT Services and IT Consulting
• 1 - 100 Employee

• Training Manager

  • Mar 2011 - Present

  Online Position Supervise the overall function of the Training Department: • Maintain and cultivate relationships with training site staff • Schedule trainings • Supervise registration lists, emails to trainees and trainers • Develop/revise and keep current all training manuals and materials • Supervise assembly of all training manuals and materials • Manage/Coordinate all on-site logistics • Manage and problem solve concerns as they arise with trainees, trainers • Supervise/maintain all files pertaining to training contracts and course offerings, including registration lists, payment rosters, cost revenue reports, invoicing, and relevant data bases Show less



Kentucky Henry County School District

• Substitute Teacher

  • Aug 2020 - Present



Colegio Boston

• Antigua Guatemala

• Head Of English Department

  • Jan 2015 - Dec 2017

  Plan the curriculum together per cycle. Have time to observe other teachers on your staff. Have regularly scheduled meetings with your principal. Organize an English File and keep it up to date. Bring enrichment items to your teachers. Exchange ideas, worksheets, tests, etc., amongst staff. Delegate responsibilities. Coach and support new teachers. Problems should be dealt with openly, with all parties involved. See that the teachers attend in-service study days and courses and report back to staff. Go through the results of a test given and plan a follow-up program. Class allocation- in coordination with the person delegated by schools. See to a friendly, cooperative and professional climate amongst the staff at all times. Keep informed by checking the latest news in the English sites. Ensure that all new teachers are appropriately supported and effectively inducted in the requirements. Promote a classroom environment that is conducive to student growth & responsibility. Evaluate students' progress on a continuous basis. Coordinates a variety of administrative activities (e.g. screening, interviewing, recommending, and/or orienting program staff; etc.) for the purpose of ensuring a positive learning environment and the efficient use of resources within the specified program area Show less



Colegio Boston

• Antigua Guatemala

• English Teacher

  • Jan 2015 - Nov 2016

  Teach TOEFL ( 9th, 10th and 11th Grade -10 periods per week) Teach TOEFL ( 9th, 10th and 11th Grade -10 periods per week)



Westin Camino Real

• Guatemala

• Reservations Agent

  • May 2008 - Apr 2009

  Duties: Input reservations into the hotel system. Accept, greet and respond to all incoming calls into the Reservations Department. Verify all electronic reservation confirmations. Process no-shows and non-guaranteed reservations. Promote the hotel. Duties: Input reservations into the hotel system. Accept, greet and respond to all incoming calls into the Reservations Department. Verify all electronic reservation confirmations. Process no-shows and non-guaranteed reservations. Promote the hotel.



rSchoolToday

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2007 - Feb 2008

  Duties: Answer email inquiries on "how" to do something, reporting to the technical department when there is a "bug". Write descriptions and capture screens on how something works for online help. Transfer the customer's data from an old application into our new applications. Set up new websites (non-technical) from our menu systems. When possible, speak to the customer using an Internet Telephone. Duties: Answer email inquiries on "how" to do something, reporting to the technical department when there is a "bug". Write descriptions and capture screens on how something works for online help. Transfer the customer's data from an old application into our new applications. Set up new websites (non-technical) from our menu systems. When possible, speak to the customer using an Internet Telephone.