Carla Fernandez-Lomana

Senior Store Manager at Patagonia Calgary | Banff | Victoria
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Contact Information
us****@****om
(386) 825-5501
Location
Oviedo, Principality of Asturias, Spain, ES
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • French Native or bilingual proficiency
  • Italian Professional working proficiency

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Experience

    • Canada
    • Retail
    • 1 - 100 Employee
    • Senior Store Manager
      • Aug 2018 - Present

      Ensuring that the company's standards and expectations are being met in the four stores, help managers hire and train new staff members, standarize procedures to ensure efficiency and proper communication between stores. Help managers with visual merchandising and seasonal buys.

    • Store Manager
      • Jul 2017 - Aug 2018

      Manage a group of 10 employees in the sales floor, hire and train new staff. Ensure the best customer service and an accurate inventory management.Oversee warranty procedures. Build reports to keep track of sales and increase information about best sellers and slow movers.Decide on what product to bring in the stores based on purchase history, sizes and styles, colours, merchandising and expected growth. Merchandise our product setting out the store in a way customers find attractive and appealing, creating displays with colours, elements and light in a way that makes it easier for the customer to self-select, co-ordinate and accesorize. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Human Resources Advisor
      • Jan 2015 - Jun 2017

      HR Advisor for Italy, UK and France. My daily tasks include: Answer of employee queries and issue resolution in cooperation with team colleagues, other teams in the Service Center and country HR colleagues; Verbal and written communication with internal parties (e.g. employees, HR colleagues) and external parties (e.g. benefit providers) regarding HR processes using telephone, e-mail and letters - on individual basis as well as in bulk; Processing of confidential HR data: input, maintenance; TPV administration; Cooperating in processing of HR related invoices (e.g. from benefit providers); Knowledge documentation: Updating of existing and creation of new documentation; Providing support of HR processes; Collaborating in or lead projects related to improvements in advisor's area of expertise (on long term). Show less

    • Canada
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Jul 2014 - Dec 2014

      Manage a group of 10 employees in the sales floor, hire and train new staff. Ensure the best customer service and an accurate inventory management.Oversee warranty procedures. Build reports to keep track of sales and increase information about best sellers and slow movers.Decide on what product to bring in the stores based on purchase history, sizes and styles, colours, merchandising and expected growth. Merchandise our product setting out the store in a way customers find attractive and appealing, creating displays with colours, elements and light in a way that makes it easier for the customer to self-select, co-ordinate and accesorize. Show less

    • Assistant Manager
      • Apr 2013 - Jul 2014

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2012 - Apr 2013

      Directing sales and showing costumers new arrivals, maintain relationships with regular clients and build new relationships. Fashion advisor for specific ocasions under appointment. Directing sales and showing costumers new arrivals, maintain relationships with regular clients and build new relationships. Fashion advisor for specific ocasions under appointment.

    • Spain
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Apr 2012 - Oct 2012

      Directing sales and showing costumers new arrivals, maintain relationships with regular clients and build new clients, fashion advisor. Directing sales and showing costumers new arrivals, maintain relationships with regular clients and build new clients, fashion advisor.

    • United States
    • Mining
    • 700 & Above Employee
    • Human Resources
      • Mar 2010 - Nov 2011

      Intern in the Human Resources Department, covering three areas: personnel, training and recruitment. Personnel: Presence control using SPEC, support for payroll management, monitoring of absenteeism rate and new employee orientation and general training in the company policies. Training: Organisation and logistics for different courses, Follow up on the quality and satisfaction of the courses. Identification of needs and organisation of the training agenda. Recruitment: and selection for external and internal vacancies. Setting up and participating in the interviews with the Human Resources Manager. Contact person for Temporary Recruitment Agencies. Support in the management of the annual work environment survey, and follow-up of resulting actions. Show less

    • Translation and logistics
      • Oct 2009 - Nov 2009

      Organisation prior to and during the events. Management, logistics, parking, catering, press conferences, awards ceremonies, contact between local authorities and French organisation staff, translation, troubleshooting. Organisation prior to and during the events. Management, logistics, parking, catering, press conferences, awards ceremonies, contact between local authorities and French organisation staff, translation, troubleshooting.

  • EUROLANG
    • Oviedo
    • Events Organisation
      • Jun 2002 - Sep 2008

      Hostess agency: events organisation, conference hall, press room and logistics for national and international conferences. Hostess agency: events organisation, conference hall, press room and logistics for national and international conferences.

Education

  • Universidad de Oviedo
    Bachelor's degree, Psychology
    2002 - 2007
  • Universitá degli studi di Cagliari
    4th year of University, Psychology
    2006 - 2007

Community

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