Experience

The Lansdowne Club

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Reception & Reservations Supervisor

  • Feb 2019 - Present

• Receptionist

  • Jul 2017 - Present



Sandes, Soldier's and Airmen's Centre

• Pirbright, Surrey, United Kingdom

• Waitress

  • Apr 2016 - Jul 2017

  Welcoming and greeting customers Taking orders and serving food and beverages Preparing hot and cold beverages Cashier duties and handling payments General cleaning duties Welcoming and greeting customers Taking orders and serving food and beverages Preparing hot and cold beverages Cashier duties and handling payments General cleaning duties



Pirbright Family

• Surrey, United Kingdom

• Au pair

  • Aug 2015 - Apr 2017

  Look after the well being and safety of the children Keeping the children engaged and active Preparing breakfast and light meals Accompanying them to the school or to specific activities Cleaning the house and keeping it tidy Watching the house Taking care of the pets Look after the well being and safety of the children Keeping the children engaged and active Preparing breakfast and light meals Accompanying them to the school or to specific activities Cleaning the house and keeping it tidy Watching the house Taking care of the pets



Reception Academy

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Hotel Receptionist (Weekends)

  • Oct 2016 - Dec 2016

  Check-In & Check-Out Taking reservations by phone & walk-in Exceeding guest expectations Complaint handling Foreign Currency Exchange Practical use of Opera PMS Version 5.0 Check-In & Check-Out Taking reservations by phone & walk-in Exceeding guest expectations Complaint handling Foreign Currency Exchange Practical use of Opera PMS Version 5.0



British International School

• London, United Kingdom

• Travel Agency and Booking's Assistant (Internship)

  • Apr 2015 - Jun 2015

  Interacting directly with potential, new and existing clients Developing and keeping costumer relationships Promoting products and services Resolving face to face, telephone and mail queries Training new team members Developing objectives and strategies Interacting directly with potential, new and existing clients Developing and keeping costumer relationships Promoting products and services Resolving face to face, telephone and mail queries Training new team members Developing objectives and strategies