Experience

3BY2

• Australia
• Marketing Services
• 1 - 100 Employee

• Digital Specialist

  • Aug 2023 - Present



Numuti

• South Africa
• Beverage Manufacturing
• 1 - 100 Employee

• Sales Representative

  • Feb 2023 - Aug 2023

  Responsible for introducing customers to Numuti. Numuti is a proudly South African functional beverage inspired by traditional African botanicals, made using hypermodern science, and with a focus on sustainable practices. Responsible for introducing customers to Numuti. Numuti is a proudly South African functional beverage inspired by traditional African botanicals, made using hypermodern science, and with a focus on sustainable practices.



Luno

• United Kingdom
• Financial Services
• 500 - 600 Employee

• Junior Customer Insights Analyst

  • Oct 2022 - Feb 2023

  As a junior customer insights analyst at Luno, I am responsible for amplifying the Voice of the Customer by providing value added insight into customer preferences and problems. I work collaboratively with key stakeholders in pursuit of the delivery of world class customer support. My role includes analysis, reporting, and opportunity identification.

• Customer Success Associate

  • Jan 2022 - Sep 2022

  I have been the first point of call for Luno customers via chat and email.



Big Mama's Famous Truth Shop

• South Africa

• Student Intern

  • Feb 2021 - Jan 2022

  Experience included transcribing interviews, attending interviews, analysing interviews, report writing, the creation of PowerPoint slides, desk research, and presenting to the client. I have also been involved in the beginning stages of a social media communications strategy. Experience included transcribing interviews, attending interviews, analysing interviews, report writing, the creation of PowerPoint slides, desk research, and presenting to the client. I have also been involved in the beginning stages of a social media communications strategy.



Stellenbosch University

• South Africa
• Higher Education
• 700 & Above Employee

• Tutor

  • Feb 2020 - Jan 2022

  Responsibilities included planning tutorials, conducting tutorials, providing extra assistance, support, and guidance to students who needed it, as well as editing and marking assignments. Responsibilities included planning tutorials, conducting tutorials, providing extra assistance, support, and guidance to students who needed it, as well as editing and marking assignments.



Vincent Da Silva Art Gallery

• Stellenbosch, Western Cape, South Africa

• Sales Assistant

  • Jun 2019 - Aug 2021

  My primary responsibility was to make sales. Often this meant ongoing negotiations with clients and the agent. Negotiations took place in person and via email and phone calls. My primary responsibility was to make sales. Often this meant ongoing negotiations with clients and the agent. Negotiations took place in person and via email and phone calls.



HI-TEC SA

• South Africa
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Feb 2019 - Dec 2019

  My responsibilities included sales, assisting in merchandising, taking stock, and organising the store room. My responsibilities included sales, assisting in merchandising, taking stock, and organising the store room.