Experience

VRM Mortgage Services

• United States
• Real Estate
• 1 - 100 Employee

• Title Specialist

  • Jul 2012 - Present

  -Review loans for quality assurance, misrepresentation, and risk. Analyze and report on loan quality issues. -Recommend changes. Monitor corrective actions. -Review and manage outstanding repurchases. Work with lenders to resolve issues or repurchase loan. Collect funds. Troubleshoot outstanding repurchases. Ensure compliance with the firm requirements. -Clear any title issue such as Encroachments, city lien, delinquent taxes and vested issue. -Collaborate with CAT on lender variance requests. -Respond to underwriting and product inquiries. Escalate issues as needed. -Identify customer development and training needs. Provide training as needed. -May perform moderately complex projects or participate as a team member on more complex projects. -On a monthly basis, manage portfolio of REO assets with open simple or complex title issues that require resolution. These assets are managed through exception reporting and daily communication with title vendors. -Manage a group of external vendors and collaborate with internal participants in the title curative process. Also, serve as the escalation point of contact for internal and external customers. -Through extensive research, identify REO assets that violate the Seller/Servicer Guidelines and gather required documentation for Repurchase requests. -Work closely with Closing Specialists and Mortgage Insurance (MI) Specialists to ensure title defects do not delay closing or prevent MI acquisitions. -Identify areas of operational improvement and provide suggestions for solutions. -Share best practices and ensure a high level of internal and external customer service focus