Carla Angela Reyes
Sales Support Specialist at HR Spectacles- Claim this Profile
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Experience
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HR Spectacles
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Philippines
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Human Resources Services
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1 - 100 Employee
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Sales Support Specialist
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Oct 2021 - Present
- Receive and handle inbound telephone calls from potential clients calling to enroll, inquire about products, obtain quotes, and assist with all customer satisfaction related inquires.- Responsible for performing good quality outbound calls based on the lead generation list provided by the Company.- Responsible for managing information of all leads handled and organizes them with complete details on the CRM (Hubspot).- Consistently hit sales targets/quotas- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.- Meeting deadlines and KPIs and any other duties required.- Make the company's services as attractive to potential customers as possible.- Collaborate with other departments to ensure sales, marketing and queries are handled efficiently.
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Business Owner
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Jul 2016 - Present
- Wholesaler of baking and dairy ingredients in Iloilo City, Philippines- Keeps track of finances, cash flow and whole operations- Monitors inventory and purchases- Handles all sales personnel of the company - Wholesaler of baking and dairy ingredients in Iloilo City, Philippines- Keeps track of finances, cash flow and whole operations- Monitors inventory and purchases- Handles all sales personnel of the company
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Bizmates Philippines, Inc
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Philippines
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E-learning
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300 - 400 Employee
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Business English Trainer
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Jun 2021 - Present
- Prepares and delivers business English lessons online to Japanese workingprofessionals to develop their communication skills- Tailors teaching style in accordance with the students' needs- Tracks and reports students' progress in the system - Prepares and delivers business English lessons online to Japanese workingprofessionals to develop their communication skills- Tailors teaching style in accordance with the students' needs- Tracks and reports students' progress in the system
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District Business Manager
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Jan 2012 - Mar 2016
- Achieve and exceed sales targets - Ensure achievement of key activities (call frequency targets and marketing program implementation) and behavior (world class practices) through coaching- Develop sales representatives to become district owners- Manage the company’s business in the district: investments, resource allocation- Develop district initiated programs to grow the district business- Develop and build long lasting partnerships with key MDs
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Medical Representative
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May 2009 - Dec 2011
- Responsible for promoting and marketing cardio brands- Conducts round-table discussions, product presentations and symposiums for key targets- Monitors and analyzes sales performance and the market, presents action plans and implements marketing strategies to achieve sales target- Coordinates with the salesman and visits key hospitals to ensure ample stocks - Organized product discussions with key doctors to develop trust and rapport
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Education
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San Beda College Alabang
Information Technology