Carla Alves
Network Engagement and Operations Director at Brokerslink- Claim this Profile
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English Native or bilingual proficiency
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Spanish Full professional proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Experience
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Brokerslink
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Switzerland
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Insurance
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1 - 100 Employee
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Network Engagement and Operations Director
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Jun 2021 - Present
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Director of Operations
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Mar 2019 - Jun 2021
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Director of Marketing and Communications
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Jul 2018 - Jun 2021
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Director of Operations
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Nov 2013 - Jun 2018
Management of a global network of insurance brokers and specialty risk & consulting firms in +100 countries on 5 continents; ensure that clients receive the best levels of service in all geographies; develop the relationship with strategic partners, which includes some of the world's leading insurers, and coordinate the marketing and communications areas of the company.A key component of my role is to position Brokerslink as a global, strong and recognized brand in a highly competitive market.
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MDS Group
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Portugal
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Insurance
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700 & Above Employee
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Managing Director of Brokerage
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Sep 2011 - Oct 2013
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Managing Director of MDS Affinity
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Sep 2010 - Sep 2011
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Seguros Continente
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Portugal
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Managing Director
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Jan 2009 - Sep 2011
Responsible for the distribution and sale of insurance in Sonae Distribuição companies (sub-holding of Sonae Group) and through the website and call center channels. By the time, Seguros Continente was a team of 10 people and a call center with 30 assistants. Responsible for the distribution and sale of insurance in Sonae Distribuição companies (sub-holding of Sonae Group) and through the website and call center channels. By the time, Seguros Continente was a team of 10 people and a call center with 30 assistants.
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MC
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Portugal
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Retail
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700 & Above Employee
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Director
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Jan 2008 - Dec 2008
New Business Development and Product Manager in Consumer Finance. New Business Development and Product Manager in Consumer Finance.
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MDS Group
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Portugal
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Insurance
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700 & Above Employee
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Business Development Director
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Nov 1998 - Dec 2007
Leadership and coordination of a business development team of 21 people dedicated to corporate clients, including international accounts. Besides the important business KPI's, another major challenge was managing people. Here my goals were promote knowledge, create a goal-oriented culture and empower by delegation of responsibilities. Other positions held during the years at MDS Portugal: - Deputy Director of the Business Unit - Client Service Coordinator - Account Manager Leadership and coordination of a business development team of 21 people dedicated to corporate clients, including international accounts. Besides the important business KPI's, another major challenge was managing people. Here my goals were promote knowledge, create a goal-oriented culture and empower by delegation of responsibilities. Other positions held during the years at MDS Portugal: - Deputy Director of the Business Unit - Client Service Coordinator - Account Manager
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Aon
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United Kingdom
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Financial Services
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700 & Above Employee
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Account Manager
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1997 - 1998
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BFB Rent
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Porto, Portugal
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Commercial Assistant
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1996 - 1997
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Education
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Porto Business School
Graduation, Digital Business -
AESE Business School
Gestão Estratégica de Grandes Contas -
INSEAD
Leading the Effective Sales Force Programme -
London Business School
Graduation, Accelerated Development Programme -
Universidade Católica Portuguesa
Graduation, Insurance Management -
Risk & Insurance Research Group
Captive Insurance Companies Course -
IPAM
Graduation, Marketing -
Centro de Estudos Técnicos Empresariais
Tax and Advisory Course, Fiscal -
Atlântico Business School
Graduation, Financial Management