Experience

Quest Diagnostics Healthcare IT Solutions (formerly MedPlus)

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Informatics Product and Account Manager at Quest Diagnostics

  • Jun 2018 - Present



Quest Diagnostics

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vendor Account Manager

  • Dec 2014 - Jun 2018

• Implemenation Analyst

  • Nov 2004 - Dec 2014

  Began as a member of the QLS conversion team that moved interfaced client systems to the new company format. Managed multiple implementations simultaneously.Regularly surpassed interface project completion expectations and drove down total active time.Chosen to take over and lead at-risk client projects when needed to please a challenging client.Mentored and trained new analysts.Trained clients to use their new interface Provided sales force with interface knowledge and technical expertise when requested and gave guidance during the interface implementation process. Initiated methods of reducing errors in audit documentation for our regional team.Member of the Audit Improvement Team.

• Medical Technologist

  • Aug 1984 - Nov 2004

  Completed daily laboratory requirements in most areas of the lab but specializing in Radioimmunoassay, EIA and ELISA testing. Highlighted in virology and hormone testing.Assisted the department manager in monitoring and maintaining high quality control standards.Managed the radioactive inventory control from usage to disposal. Coordinated the off-shift, weekend and holiday responsibilities of the on-call technologists.Lead the Environmental Health and Safety team functions in our business unit, driving down incidents and accidents.Trained students in HIV and hepatitis testing.Promoted to Senior Medical Technologist in 1991