Experience

Secret Garden Party

• Entertainment
• 1 - 100 Employee

• Assistant Stage Manager

  • Jul 2022 - Jul 2022

  Assistant Stage Manager and Artist Liaison at The Drop stage for the duration of the festival. Assistant Stage Manager and Artist Liaison at The Drop stage for the duration of the festival.



Blacklane

• Germany
• Travel Arrangements
• 200 - 300 Employee

• Customer Care Concierge

  • Nov 2018 - Dec 2021

  ♠ Taking in-bound calls from customers and chauffeurs with queries regarding a booking. ♠ Answering emails. ♠ Social media and live chat from the Blacklane website. ♠ Flight number checking to ensure guests and chauffeurs meet seamlessly. ♠ Giving the best customer experience possible. ♠ Taking in-bound calls from customers and chauffeurs with queries regarding a booking. ♠ Answering emails. ♠ Social media and live chat from the Blacklane website. ♠ Flight number checking to ensure guests and chauffeurs meet seamlessly. ♠ Giving the best customer experience possible.



Houghton Festival

• United Kingdom
• Entertainment Providers

• Stage Manager

  • Aug 2018 - Aug 2018

  ♠ Opening of the stage. ♠ Liaising with site departments, with artists helping to organise transport to and from hotel and/or airports. ♠ Backstage safety management/ health and safety, working with security. ♠ Stage equipment setup changeovers. ♠ Drinks Rider allocation and re-stock. ♠ Maintaining security at all times to back stage area. ♠ Opening of the stage. ♠ Liaising with site departments, with artists helping to organise transport to and from hotel and/or airports. ♠ Backstage safety management/ health and safety, working with security. ♠ Stage equipment setup changeovers. ♠ Drinks Rider allocation and re-stock. ♠ Maintaining security at all times to back stage area.



Booking.com

• Netherlands
• Software Development
• 700 & Above Employee

• Customer Service Specialist

  • Feb 2018 - Aug 2018

  Handling all aspects of guests requests such as: ♠ Complaints ♠ Payments ♠ Modifications ♠ General enquiries ♠ Liaising with hotels to fix booking problems Handling all aspects of guests requests such as: ♠ Complaints ♠ Payments ♠ Modifications ♠ General enquiries ♠ Liaising with hotels to fix booking problems



Stagehands© # Event Crew World-Wide #

• Germany
• Events Services
• 1 - 100 Employee

• Stagehand

  • Nov 2016 - Feb 2018

  ♠ Working in teams or on an individual basis setting up and dismantling stages, theatre sets, exhibitions. ♠ Installing stage lighting, trusses, risers etc. ♠ Loading and unloading of trucks/ use of pallet trucks. ♠ Working in teams or on an individual basis setting up and dismantling stages, theatre sets, exhibitions. ♠ Installing stage lighting, trusses, risers etc. ♠ Loading and unloading of trucks/ use of pallet trucks.



artlogic Netherlands

• Netherlands
• Events Services
• 1 - 100 Employee

• Stagehand

  • Nov 2016 - Feb 2018

  Building and taking down stage trusses/ Mounting stage lighting/ Labour work Building and taking down stage trusses/ Mounting stage lighting/ Labour work



99 Ghosts GmbH

• Germany
• Artists and Writers
• 1 - 100 Employee

• Artist Runner

  • Dec 2017 - Jan 2018

  NYE HYTE Event: ♠ Assisting with the meet and greet with all artists and entourage that arrive on site. ♠ Escorting artists to the back stage areas/ stage. ♠ Managing coat check ♠ Liaising with stage managers and drinks runners to ensure the artists are catered for and the artists are on stage on time, also with shuttle drivers to return artists and co back to where they are staying. ♠ Running admin errands. NYE HYTE Event: ♠ Assisting with the meet and greet with all artists and entourage that arrive on site. ♠ Escorting artists to the back stage areas/ stage. ♠ Managing coat check ♠ Liaising with stage managers and drinks runners to ensure the artists are catered for and the artists are on stage on time, also with shuttle drivers to return artists and co back to where they are staying. ♠ Running admin errands.



Sixt rent a car

• United Kingdom
• Hospitality

• Booking Agent

  • May 2016 - Jun 2017

  ♠ Taking in-bound calls, booking Reservations for customers. ♠ Handling payment issues. ♠ Guiding customers through technical issues and general enquiries. ♠ Taking in-bound calls, booking Reservations for customers. ♠ Handling payment issues. ♠ Guiding customers through technical issues and general enquiries.

• Stage Manager

  • Jul 2015 - Jul 2015

  The Drop Stage duties included: ♠ Managing a team of artist liaison, delegating tasks as needed. ♠ Checking in with artists for set times. ♠ Organising transport for artists. ♠ Backstage health and safety management. ♠ Collaborating with my stage security when needed. ♠ Stage equipment and setup, organisation for waste at the stage and general upkeep. ♠ Arranging technical changeovers in time for the next set. ♠ Fast problem… Show more The Drop Stage duties included: ♠ Managing a team of artist liaison, delegating tasks as needed. ♠ Checking in with artists for set times. ♠ Organising transport for artists. ♠ Backstage health and safety management. ♠ Collaborating with my stage security when needed. ♠ Stage equipment and setup, organisation for waste at the stage and general upkeep. ♠ Arranging technical changeovers in time for the next set. ♠ Fast problem solving/troubleshooting. Show less The Drop Stage duties included: ♠ Managing a team of artist liaison, delegating tasks as needed. ♠ Checking in with artists for set times. ♠ Organising transport for artists. ♠ Backstage health and safety management. ♠ Collaborating with my stage security when needed. ♠ Stage equipment and setup, organisation for waste at the stage and general upkeep. ♠ Arranging technical changeovers in time for the next set. ♠ Fast problem… Show more The Drop Stage duties included: ♠ Managing a team of artist liaison, delegating tasks as needed. ♠ Checking in with artists for set times. ♠ Organising transport for artists. ♠ Backstage health and safety management. ♠ Collaborating with my stage security when needed. ♠ Stage equipment and setup, organisation for waste at the stage and general upkeep. ♠ Arranging technical changeovers in time for the next set. ♠ Fast problem solving/troubleshooting. Show less



The Garden Festival

• United Kingdom

• Assistant Stage Manager

  • Jul 2015 - Jul 2015

  Main Stage duties included: ♠ Opening and closing of the stage every day. ♠ Making sure soundcheck is done prior to opening. ♠ Health and safety elements taken care of like taping stage up and barriers etc. ♠ Stage changeover between artists/bands. ♠ Working with Artist Liaison team and production to ensure artists are taken care of appropriately. Also: ♠ Assisted with building scenery around the site in this period. Main Stage duties included: ♠ Opening and closing of the stage every day. ♠ Making sure soundcheck is done prior to opening. ♠ Health and safety elements taken care of like taping stage up and barriers etc. ♠ Stage changeover between artists/bands. ♠ Working with Artist Liaison team and production to ensure artists are taken care of appropriately. Also: ♠ Assisted with building scenery around the site in this period.



Electric Elephant Festival

• Assistant Stage Manager/ Site Crew

  • Jul 2015 - Jul 2015

  Duties included: Opening and closing of stage,Changeover setup, Making sure soundcheck is done prior to opening, Health and safety elements taken care of like taping stage up and barriers etc, working with Artist Liaison team and production to ensure artists are taken care of appropriately. Site Crew involving the upkeep of the site, trash, fixing fences, site accommodation issues, supplying stages with gear. Duties included: Opening and closing of stage,Changeover setup, Making sure soundcheck is done prior to opening, Health and safety elements taken care of like taping stage up and barriers etc, working with Artist Liaison team and production to ensure artists are taken care of appropriately. Site Crew involving the upkeep of the site, trash, fixing fences, site accommodation issues, supplying stages with gear.