Experience

TDCX

• Singapore
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• KYC/Fraud Analyst

  • May 2021 - Present

  ● Complete independent check of KYC information provided by the users. ● Performing ongoing customer due diligence including updating of KYC records and information for existing clients. ● Perform Periodic KYC reviews on risk-based schedule ● Conduct thorough review of the customers website to ensure that they are aligned to the terms of service. ● Investigate fraudulent activities in customer accounts, such as unauthorized access or transactions, account take over or theft. ● Analyzing professionals monitor transaction queues in real-time to detect high-risk transactions and halt them. ●Resolve pending appeal cases relating to fraudulent accounts. ●Assisted new team members by answering their queries. ●Monitor channel to help with agent questions in the absence of support. ●Evidence collection in accordance to local, national and company regulations to identify scammers and large fraud culprits. Show less



ECE Consulting Group

• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Account Specialist

  • Jan 2019 - Present



TMC Tribal Mining Corporation, Inc.

• Mining
• 1 - 100 Employee

• Geologist Intern

  • Apr 2017 - Present