Carl Incrocci

Infrastructure Manager at Canadian Web Hosting Inc.
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Contact Information
Location
Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Irish Elementary proficiency
  • Italian Elementary proficiency

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Credentials

  • CompTIA Security +
    CompTIA
    Dec, 2017
    - Sep, 2024

Experience

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Infrastructure Manager
      • Dec 2022 - Present

    • Data Centre Technician
      • May 2018 - Dec 2022

      • Deploys and maintains servers, SANs, routers, switches, firewalls, load balancers and PDUs. • Most experienced with Juniper, Supermicro and Dell hardware. • Troubleshoots hardware, network and environmental issues.• Familiar with Windows and Linux Operating Systems.• Manages data centre inventory.• Answers customer issues or requests via a ticketing system and email.• Works on VMware, OnApp, Solus and Citrix hypervisors.• Documents technical procedures.• Produces diagrams to illustrate infrastructure for staff and customers.• Gathers artifacts for audits.• Codes to automate tasks (mainly in Python) and familiar with Hostbill, OnApp and VMware API.• 24/7 on call for emergencies. Show less

    • Canada
    • Computer and Network Security
    • 1 - 100 Employee
    • Senior Data Centre Technician
      • Aug 2018 - Present

      • Maintains a network infrastructure consisting of Cisco and Juniper devices. • Monitors all equipment for hardware, network, power and environmental issues. • Builds servers to meet customer needs mainly with Supermicro, Dell and Intel hardware. • Manages Citrix, VMware, OnApp and SolusVM environments. • Answers technical and billing queries through emails, tickets and phone calls. • Maintains a network infrastructure consisting of Cisco and Juniper devices. • Monitors all equipment for hardware, network, power and environmental issues. • Builds servers to meet customer needs mainly with Supermicro, Dell and Intel hardware. • Manages Citrix, VMware, OnApp and SolusVM environments. • Answers technical and billing queries through emails, tickets and phone calls.

    • United States
    • Computer and Network Security
    • 100 - 200 Employee
    • Data Security Analyst
      • May 2015 - Dec 2016

      • Analysed Portable Executable files in a threat database. • Metadata related to the files such as network traffic and registry values were analysed inside the database. • Samples were tested in a Windows VM with Autorun Manager, Total Uninstall, Process Explorer, WireShark and various rootkit scanners.s. • Researched malware trends from various sources such as forums, news articles, blogs and research papers. • Documented issues and changes to be made to the threat database on Rally. Interacted with the threat team for suggestions and fixes. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • Deployment Engineer
      • Nov 2014 - May 2015

      • Deployed Wyse thin clients that connected to a Citrix environment. • Deployed servers for An Garda Síochána. Imaged over a hundred office computers for An Garda Síochána also. • Deployed Verifone PED’s. • Deployed office computers to be used in an AD environment. • Deployed Wyse thin clients that connected to a Citrix environment. • Deployed servers for An Garda Síochána. Imaged over a hundred office computers for An Garda Síochána also. • Deployed Verifone PED’s. • Deployed office computers to be used in an AD environment.

    • Advertising Services
    • Researcher
      • Jan 2014 - Aug 2014

Education

  • University College Dublin
    Master of Science (MSc), Digital Investigation and Forensic Computing
  • University College Dublin
    Bachelor of Arts (B.A.), Computer Science

Community

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