Carl Alsop
Operations Manager at York BID- Claim this Profile
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Bio
Credentials
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First aid at work
First Rescue Training & Supplies LtdAug, 2019- Nov, 2024
Experience
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York BID
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United Kingdom
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Non-profit Organization Management
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1 - 100 Employee
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Operations Manager
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Oct 2018 - Present
As operations manager I manage and oversee a number of city centre projects which include the BID street rangers, the rapid response and deep cleaning of the city, the BID trade waste scheme. The wrapping of empty units. I work with gala lights to provide the city’s winter lights. I have recently launched the York gift card a city centre gift card scheme designed to support the high street. I also deliver a number of events and festivals including Yorkshire day and Halloween. As operations manager I manage and oversee a number of city centre projects which include the BID street rangers, the rapid response and deep cleaning of the city, the BID trade waste scheme. The wrapping of empty units. I work with gala lights to provide the city’s winter lights. I have recently launched the York gift card a city centre gift card scheme designed to support the high street. I also deliver a number of events and festivals including Yorkshire day and Halloween.
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Blacks Outdoor Retail Limited
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United Kingdom
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Retail
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200 - 300 Employee
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Manager
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Sep 2012 - Oct 2018
Manager / Covering Area manager of Millets area 1 (from Liverpool to Aberdeen Apr 2014 - Jun 2014) • Effectively managed 12 staff, store re-fits, merchandising, results based projects and performances • Examining sales strategies and applying knowledge gained from previous experiences and accomplishments • Turned a poor performing store on the closure list into a new operation with high profit margins • Maximising LFL, exceeding targets, managing budgets, visiting stores and conducting store audits • Overseeing payroll, driving efficiency and supporting the area manager by trouble shooting on issues
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Assistant manager
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Apr 2011 - Sep 2012
• Managing the sales department, ensuring targets are achieved by second facing every customer • Up-selling opportunities, evaluating internal stock and running team sales performance meetings • Checking deliveries, conducting 1-2-1’s with the sales team to evaluate business and results • Delivering excellent customer service, identifying areas of growth and forming relationships • Gathering intelligence, driving business and gaining customer referrals and recommendations • Influencing customers by using sales skills with alternative closes and then got buying commitment
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Senior supervisor
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Oct 2007 - Apr 2011
• Due to performance was promoted and given slightly different responsibilities and tasks to oversee • Keeping abreast of various marketing trends, client needs and competitive industry offers • Using creativity to attractively display products to entice customers and assisted unsure customers • Leading activities to drive sales and profits whilst building relationships with customers
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Education
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Joseph Rowntrees School