Experience

South University

• United States
• Higher Education
• 200 - 300 Employee

• Executive Account Manager

  • Jul 2021 - Present

  ●In this role, I qualify existing leads, by establishing new contacts at an executive level and provide monthly forecasting to management to optimize sales (enrollment) effectiveness. ●Advise prospective students with subject matter expertise on the career path, learning, and classroom techniques needed to succeed. ●I manage time and inquiry resources to generate interest in the University’s various career programs. I secure appointments and conduct interviews with prospective students to identify which students to pursue for enrollment based on career goal compatibility.●Working interdepartmentally, I ensure that students are maintained and successfully matriculated throughout the enrollment process. I accurately forecast prospective new students through data collection to admissions leadership.



Independence University

• United States
• Higher Education
• 400 - 500 Employee

• Admissions Manager

  • Aug 2018 - Jul 2021

  ●As a top performer of the Admissions team, I exceeded the University’s monthly enrollment goals. I used my knowledge and expertise in the University’s programs and requirements, to build profiles for prospective students and made recommendations for their educational goals based on the student’s personal needs and wants.●Once the student is enrolled, I continued to provide services and assistance during their term with the University. I acted with integrity and professionalism in maintaining compliance with the University’s confidentiality and legal requirements and standards. I also provided professional mentorship to the Junior Admissions team.



Strayer University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Officer

  • Aug 2015 - Aug 2018

  ●In this role, I managed the admissions department to ensure that the team performed and operated at optimal levels for the University including new student recruitment and enrollment in a fast-paced service-driven environment. I and my team of four associates served as a liaison and partner to the other campus departments to facilitate the completion of the enrollment process. We maintained all required compliancy as established by the University, at the Federal, State, and Local government level, and the accrediting agency with regards to student registration and recruitment.●I worked with the senior leadership to develop plans for attracting and retaining top talent; creating performance-based compensation programs; and making strategic business decisions to achieve the University's goals.



Macy's- Atlanta

• Sales Manager

  • May 2013 - Feb 2015

  ●Analyzed historical sales trends to forecast for current corporate objectives and developed ad-hoc reporting to present the data to corporate leadership. Monitored and managed goal attainment by assessing the effectiveness of the store campaigns then implement changes in structure and direction to achieve desired results. Managed and developed a team of associates including recruit, hire, train, evaluate performance, and rotate staff to achieve optimal storewide sales results.●Executive in Charge (EIC) of coordinating staffing storewide to provide exceptional customer service; timely resolution of customer issues; manage merchandise displays; execute corporate design layout schematics for merchandise in accordance with corporate mandates. Under my leadership, the projected sales goal was exceeded by 10 percent for May 2013 sales promotion campaign, and we achieved successful goal attainment of 125% of projected sales for the 2013 Christmas holiday season.



ALLSCRIPTS POWERED BY CENTRIX HEALTH

• Hospitals and Health Care
• 1 - 100 Employee

• Facilities & Procurement Associate (Jan 2011-Feb 2013)

  • Feb 2010 - Feb 2013

  •Facilities & Procurement Associate: Point of contact and project lead for the sustainability program; developed uniform procedures for procurement and facilities on an enterprise-wide basis; reviewed, analyzed, made recommendations, and implemented enhancements to operational procedures for procurement, records management, and logistics. Responsible and accountable for the administration and management of corporate credit cards for procurement, purchases, and other corporate travel expenses. Reviewed and approved invoices for payment. Managed and maintained the integrity of the travel system and processes. Compiled and summarized vendor bids for awarding contracts.●Office Services Coordinator: Managed and coordinated the purchase order processes for office supplies, office equipment, and printing supplies. Maintained high-low inventory levels to avoid shortages, overages, and spoilage. Increased productivity and reduced the costs by eliminating the need to use outside printing services by creating in-house prototypes for Allscripts’ brochures and manuals.●Accounts payable specialist to ensure payment of company’s bills and invoices to ensure accurate financial transaction records. Analytical accounts receivables specialist to ensure monies owed to the company are received and recorded accurately.

• Office Services Coordinator (Mar 2010-Jan 2011)

  • Mar 2010 - Jan 2011

  • Managed and coordinated the purchase order processes for office supplies, office equipment, and printing supplies. Maintained high-low inventory levels to avoid shortages, overages, and spoilage.• Increased productivity and reduced costs by eliminating the need to use outside printing services by creating in-house prototypes for Allscripts’ brochures and manuals.



MAG MUTUAL HEALTHCARE SOLUTIONS, INC.

• Management Support Assistant (Temporary)

  • Jul 2009 - Dec 2009

  Inventory: Assisted in the control and distribution of inventory. Received shipments and filled stock order requests. Participated in audits of physical inventory. Created shipment tickets through vendor e-transfer shipping software. Ensured and monitored timely distribution of shipments to courier for delivery. Physician Billing Services: Reconciled insurance and patient cash receipts, resolved discrepancies through research and contact with third party vendors. Initiated contact with insurance company carriers to verify processing of submitted medical claims and verify payment.• Instrumental in eliminating customer complaints on late shipments. Orders were consistently shipped within the 24 hour requirements.• Contributed to resolving the backlog of discrepancies in recorded receipts with actual cash received.



RCW COMMUNICATION DESIGN INC.

• Accounting Coordinator

  • Apr 2009 - Jun 2009

  Accounts Payable: Coded vendor invoices based on appropriate accounting distribution codes; matched job cost codes to billing invoices and created ledger entries; processed vendor payments bi-monthly.Accounts Receivable: Enter new customer information in accounting software; ensured that all contractors were billed for appropriate job cost expenses; created customer invoices for distribution; performed bank reconciliations; managed and verified accuracy of employee timesheet through comparison to job order billings. • Identified $60,000 in unbilled revenue aged over 60 days. Company was able to bill customer and receive payment in full for services and products



MAG MUTUAL HEALTHCARE SOLUTIONS, INC.

• General Management Assistant Intern

  • 2004 - 2007

  (Summer Internship) 2004, 2006, 2007Processed and posted cash receipts to subsidiary ledger; created vendors in the payables ledger system; performed physical inventory counts and reconciliation; performed general office filing and records distribution; assisted with hardware and software implementation for company personal computers. (Summer Internship) 2004, 2006, 2007Processed and posted cash receipts to subsidiary ledger; created vendors in the payables ledger system; performed physical inventory counts and reconciliation; performed general office filing and records distribution; assisted with hardware and software implementation for company personal computers.