Experience

TEAM Software

• United States
• Software Development
• 1 - 100 Employee

• Senior Instructional Designer

  • févr. 2017 - - aujourd’hui

  Develop elearning content, and maintain LMS for internal and external clients.

• Education Systems Specialist

  • févr. 2014 - - aujourd’hui

  Create computer based training, manage and maintain LMS, train clients on software and products.



Team Software Inc

• United States
• Software Development

• Client Services Analyst II

  • févr. 2012 - févr. 2014

  Support clients on software and products, troubleshoot issues, install products, communicate via phone and email, research, follow up Support clients on software and products, troubleshoot issues, install products, communicate via phone and email, research, follow up



MACC (Mid America Computer Corporation)

• United States
• Telecommunications
• 100 - 200 Employee

• Customer Service Representative

  • mai 2007 - févr. 2012

  Assisted clients on software, and third party product integration's, security access, training, research, communication via phone and email, troubleshooting software. Assisted clients on software, and third party product integration's, security access, training, research, communication via phone and email, troubleshooting software.