Experience

UW Continuum College

• United States
• Higher Education
• 1 - 100 Employee

• Academic Partnerships Success Lead

  • Sep 2020 - Present

  • Lead and manage the partnership strategy for a portfolio of 16 individual programs (including bachelor and graduate level degrees, professional certificates, and stand alone courses), spanning four schools and colleges • Facilitate and influence partner goal setting, planning, and program delivery through collaboration with program Deans, Directors, and internal marketing, student success, finance, and operations teams • Build and maintain partner-centered relationships by fostering open communication, providing consultation and data driven recommendations, and engage in collaborative problem solving • Convene colleagues across functional teams to create sustainable process and service improvements to provide an exceptional experience for students and partners • Supervise an operations team of two managers and eight program administrators • Utilize data to drive internal and external improvements, while managing the day to day and future program development goals of partners • Communicate across all levels of internal and external stakeholders to share and discuss complex financial, operational, and service changes • Ensure strong partner trust, organizational understanding, and engagement by utilizing mindful communication, diplomacy, and creative problem solving • Facilitate budget generation, provide charge oversight, and monitor fiscal sustainability to ensure accurate revenue distribution for multi-million dollar program budgets • Influence broad Academic Partnership team strategy to provide consistent support and messaging to all partners across the organization • Initiate and conduct market research to identify program development opportunities as requested by partners, and guide partners through the exploration, proposal, and launch processes Show less



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Lead Academic Adviser, UW Honors Program

  • Aug 2016 - Sep 2020

  • Advised a caseload of 750 undergraduate students • Planned and coordinated annual and quarterly curriculum, managed enrollment for over 500 class seats per quarter, and assisted the Associate Director in determining the department’s curricular needs • Established the Honors Community Ambassadors program, increasing student satisfaction and involvement through student-led community building programming• Overhauled the quarterly course scheduling process to streamline communication with faculty, reduce errors, and improve relationships with cross campus units• Developed and instructed the honors introductory seminar course and peer education program• Provided strategic consulting to the larger organizational team by continually working to stay up to date with the ever-evolving higher education landscape and student and faculty needs• Served as an experienced admissions and scholarship reader by reviewing and evaluating an average of 400 applications annually Show less

• Resident Director

  • Jul 2014 - Aug 2016

  • Managed the daily operations of a 300-person residence hall • Created and presented a series of social justice leadership trainings as a member of the department’s Diversity and Inclusion Committee • Served on the full cycle recruitment team for both professional and student staff positions • Trained, supervised, and evaluated five staff members and one intern • Managed a yearly operational budget of $16,000 • Assessed strategic goals and implemented changes based on findings• Executed the resident move in and move out administrative process• Mediated peer conflict that arose due to roommate issues or staff concerns • Supported students experiencing mental health concerns or challenging life circumstances • Serve on an on-call rotation to respond to after hours and weekend crisis situations for 8,000 residents Show less



House of Ruth Maryland

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Counseling Intern

  • Aug 2013 - Jun 2014

  • Provided individual and group counseling for survivors and perpetrators of domestic violence • Engaged in the recruitment, implementation, and assessment of a court mandated abuser intervention program for women • Served as the counselor on call for a 24-hour emergency hotline • Provided individual and group counseling for survivors and perpetrators of domestic violence • Engaged in the recruitment, implementation, and assessment of a court mandated abuser intervention program for women • Served as the counselor on call for a 24-hour emergency hotline



Towson University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Residential Life Coordinator

  • Jul 2012 - Jun 2014

  • Managed the daily operations of a 480-person residence hall in collaboration with a Residence Life Coordinator • Recruited, trained, supervised, and evaluated 12 staff members • Provided student/staff mediation, mentorship, and aided in residential engagement initiatives • Recruited and advised a student leadership group of 10-15 student leaders • Assessed recognition, training, and selection procedures for staff members • Managed the daily operations of a 480-person residence hall in collaboration with a Residence Life Coordinator • Recruited, trained, supervised, and evaluated 12 staff members • Provided student/staff mediation, mentorship, and aided in residential engagement initiatives • Recruited and advised a student leadership group of 10-15 student leaders • Assessed recognition, training, and selection procedures for staff members