Digital Marketing Student

• May 2020 - Present

Advanced Digital Marketing Course Advanced Digital Marketing Course

Store Manager

• Oct 2020 - Oct 2021

Sales Coordinator

• May 2014 - Dec 2019

REHAU is a wholesaler of polymer-based woodworking materials and supplies edgeband, rollershutters and kitchen fittings to the cut and edge-, kitchen-, office and shopfitting furniture manufacturers.The specific emphasis of this role was customer service, where I was responsible to process orders for all accounts within the Western and Eastern Cape by certain deadlines. I also strategically managed inventory levels of a 577 sqm warehouse to promptly take advantage of sales opportunities for bulk orders that contributed towards 35% of the monthly turnover in Cape Town. Ensured a smooth-running office environment and streamlined complex tasks to increase customer satisfaction levels. Liaised with warehouse teams regarding deliveries, investigating faulty product claims and resolving customer complaints effectively.

Account Executive

• Jun 2012 - Apr 2014

Dynamix Learning Solutions is a Microsoft Gold Learning Partner selling IT and soft skills training solutions to corporate clients, students, IT managers.My key objectives as an Account Executive were generating sales, nurturing new leads, building customer relationships and account administration. I assisted students and parents in choosing an appropriate study path that would align with their future career goals. I also gave guidance to HR and experienced IT managers to carefully to advise them on the most suitable Microsoft IT learning certification paths or helped them to conveniently arrange on-site training solutions.• Successfully won tenders with regards to training programs for Western Cape government departments.• Created strategic sales growth through strong, consistent follow-up, account servicing and quick response to the client’s needs.• Managed CRM database including making calls to current clients on a timely basis and keeping client records up to date.• Assisted with course bookings for clients, general office administration and creation of proposals.• Developed unique training solutions for clients by utilizing problem-solving skills.• Delivered exceptional account and customer service that strengthened customer loyalty and trust.Provider of Microsoft, Adobe, CompTIA and Personal Development training courses to corporate clients and private individuals.Knowledge in Selling the Following Products:MCSA / MCSE Server 2012 - Server Infrastructure, Desktop Infrastructure, Private CloudMCSA / MCSE SQL Server 2012 Data Platform, Business IntelligenceMCSA Windows 8MCSD Windows Apps Store using HTML 5 and C#, Web AppsCompTia A+ N+ and StrataMicrosoft OfficeAdobe Software Suites

Sales Assistant

• Oct 2008 - May 2012

Kodak Superfoto is a photographic retailer with multiple stores across the Western Cape. They specialise in photographic prints, camera equipment sales and graphic design services.• I was selected as the Kodak sales representative of the quarter (Jan-April 2012) out of all 10 branches.• Assisted customers with their photo development and photo editing needs.• Recommended and helped clients to purchase merchandise based on their needs.• Opened and closed the store and performed cash-up at the end of the day.• Developed skills for designing business cards, posters and photo editing using Adobe Photoshop.• I was responsible for placing special orders and arranging camera repairs for customers.