Experience

Level365

• United States
• Software Development
• 1 - 100 Employee

• Account Manager

  • Aug 2022 - Present

  As an Account Manager with over 25 years in the telecommunications industry, I am a trusted advocate to help companies improve their overall communications. I have helped hundreds of companies over the years. Each customer is different and unique with its own specific requirements. My job is to understand their business and develop a solution that works best today and one that can grow, change, and evolve over time. Although no two companies are the same, there are some common events that lead to evaluating a current communications system: 1. Moving 2. Growing 3. Paying Yearly Maintenance Fees 4. Missing Features to Support a Remote Workforce 5. Experiencing Poor Customer Service 6. Experiencing Poor Quality of Service These events often cause ongoing pain points for business communications but Level365 specializes in avoiding the pitfalls and challenges of these events. Our solution is cloud-hosted and managed by us so companies can focus on their core business and not their phone system. We are constantly providing new features that are included with our service. In the last few years alone, we have rolled out many advance features including: · Video Collaboration · SMS/Chat Messaging · CRM Integrations · Web Phone and Softphone · Mobile App · Cloud Faxing · Call Center Solution At Level365, our solution starts with Desk Phone service but connects and integrates with computers and mobile devices to provide a seamless communications experience. Although our technology is cutting-edge and state-of-the-art, what sets us apart is the ongoing customer support we provide. Show less


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