Netsuite Bookkeeper

• Feb 2023 - Present

Accounting/Finance Supervisor

• Mar 2022 - Mar 2023

AR Supervisor

• Nov 2021 - Dec 2021

Prodution Finance Manager

• May 2019 - Nov 2019

AR Analyst Consultant

• Dec 2018 - May 2019

Technical Billing

• Mar 2018 - Oct 2018

Sr./Lead AR Supervisor

• May 2015 - Jan 2018

Lead, supervise and train a team of 8 collectors through one on ones and coachingManage and assign work, review and evaluate work performed as well as maintain workloads and reallocate as necessaryCoordinate collections activity metrics to ensure individual and team goals are being achieved Direct and assist team with account dispute management, resolutions and escalationsMaximize process efficiency through root cause analysis correction and improvements Work side by side with leadership and work collaboratively with internal departments and managementEngaged in multiple levels of Business Systems Integration (BSI) teams during merger as well as Executive Leadership TeamsManage high profile major account portfolio $50MMMonthly attainment of 100%Proven reduction of 90+ by 70%Project Analyst for order to cash process, interface with onsite consultants to drive profitability through actionable solutions Monthly Order to Cash Meeting'sPreparing/Creating department procedures and guidelinesCreating mass update reporting for reallocation of accountsThrive in problem solvingDeliver patience and leadershipStrategic execution Show less

AR/Finance Specialist

• Apr 2012 - May 2015

Maintained AR portfolio of 200+ assigned accounts $20MM, communicated with customers to advice on collection of current invoices andrecovered overdue payments. Inputted invoices into portals, reconciled or noted and reported discrepancies found and communicated effectively with customers and executives. Managed and organized policies in collections practice Cash application of checks/wires/ACH’s & creditsBank Audits

Collections Specialist

• Nov 2006 - Jun 2010

Managed and controlled the receivable portfolio by direct involvement in investigation, reconciliation and collection of 1500 + assigned accounts on aging report working through portal and MAS500 & Sage. Recognized potential defaults, prepared collections letters and streamlined forced collections through third party administrators aswell as set up and monitor payment arrangements and ensured collection efficiency. Answered written and phone inquires on current and past due accounts. Worked directly with Client Services and Sales Managers to identify internal and external errors, updated addresses, W-9, tax exempt certifications, purchase orders, and prepared and presented collections statistics to management, to meet defined department goals and activity metrics Show less

Invoice Clerk/Shipping/401k advocate

• Sep 2004 - Jul 2006

Worked with dispatch to receive all invoicing upon drivers return and shipped out all material. Handled all material returns and created credits to individual accounts. Maintained all shipping log books and daily paperwork. Acted as primary liaison for 401K benefits Worked with dispatch to receive all invoicing upon drivers return and shipped out all material. Handled all material returns and created credits to individual accounts. Maintained all shipping log books and daily paperwork. Acted as primary liaison for 401K benefits

Payroll Supervisor/Benefit's Coordinator/HR Asst

• Jun 2002 - Apr 2004

Overseen all payrolls for two locations. Maintained and processed all daily paperwork including but not limited to manual entry of start/end time for bus operators, maintenance, administration, behind the wheel/classroom trainers and trainees’. Logged all overtime, On the Job Injury, requests for time off, paid and non-paid for holidays, vacation etc transmittal of payroll and distribution. Interfaced with divisions and managers to ensure accuracy of employee data and paychecks. Audited functions and reconciliations of payroll processing errors. Provided bi-weekly registers and labor distribution reports. Also served as primary spokesperson for the administration of all company benefit programs. Conducted orientation for all new hires, and assured all employees are given ample time to enroll. Worked directly with corporate office and third party administrators to make sure all employees are receiving enrollment at time of eligibility. Reviewed applications and sent prospective employees through hiring process. Maintained Department Of Transportation drug and alcohol files as well as new hires and termination file Show less