Carlos Eduardo Moreira

IT Engineer Specialist at F1RST Digital Services
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Full professional proficiency
  • Portuguese Native or bilingual proficiency
Skills

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Andre Carvalho

Profissional extremamente comprometido e organizado. Com ótimo relacionamento interpessoal, colaborativo e team player

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Credentials

  • Agile Software Development: Scrum for Developers
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Professional Scrum Product Owner I
    Scrum.org
    Jun, 2020
    - Nov, 2024
  • Kubernetes Essentials
    Linux Academy
    Mar, 2020
    - Nov, 2024
  • Devops Essentials
    Linux Academy
    Jul, 2019
    - Nov, 2024
  • Nanodegree Fundamentos de Data Science I
    Udacity
    May, 2018
    - Nov, 2024
  • ITIL Foundation v3
    EXIN
    Jul, 2014
    - Nov, 2024
  • CREA
    CREA-SP - Conselho Regional de Engenharia e Agronomia
    Jul, 2002
    - Nov, 2024

Experience

  • F1RST Digital Services
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Engineer Specialist
      • Mar 2022 - Present

      • Design and cost reduction with infrastructure in a Multicloud environment (Aws, Azure and On premises); • Implementation of systems for environmental security; • Design and migration of systems in the Cloud environment; • AutoScalling, Upgrade, Tunning and Observability in Apigee Private Cloud; • Troubleshooting in virtual and containers (Kubernetes and Docker) systems; • Provide trainning and support to the APIs team and internal squads. • Implemententation of OpenAPI and Open Finance initiative. Show less

  • NTT DATA Europe & Latam
    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Infrastructure Specialist
      • Aug 2021 - Feb 2022

      Allocated at Santander Bank as Infrastructure Specialist of APIs in a multicloud environment (AWS, Azure and On premises): • Level 3 support with internal/external customers. • Development of automations for process improvement. • Provide training from troubleshooting and risk management for Apigee Private Cloud and Zup Gateway. Allocated at Santander Bank as Infrastructure Specialist of APIs in a multicloud environment (AWS, Azure and On premises): • Level 3 support with internal/external customers. • Development of automations for process improvement. • Provide training from troubleshooting and risk management for Apigee Private Cloud and Zup Gateway.

  • OpenText
    • Canada
    • Software Development
    • 700 & Above Employee
    • Sr. Cloud Application Enginner
      • Jan 2019 - Aug 2021

      Key Responsibilities• Gathering new requirements for EDI products in Brazil and USA, based on feedback from customers and stakeholders;• Coordinate changes and releases with Development Team from India with a more empirical approach;• Supporting and performing troubleshooting with Development Team from Canada, US and Brazil to Managed Services used by Fortune 500 companies like Cardinal Health, Dell, Fedex, J.P. Morgan Chase etc;• Coordinate with Q&A Team new functionalities for existent services and track issues working with JIRA tool.• Configuration, deployment, troubleshooting and upgrade on GCP - Apigee, web servers and gateways applications;• Implementations using GIT and Ansible. Show less

    • Application Engineer
      • Apr 2016 - Dec 2018

      Key Responsibilities• Project management for the development of new applications and migrations between internal or external systems for clients such as Banco Bradesco, Itaú, Santander, Carrefour, Walmart among others;• Providing punctual support to Financial Portals from companies as Ambev, Citibank, Pepsico and Siemens, deploying changes, improvements, fixes, monitoring, security, disaster recovery and data backups according ITIL framework;• Development of new features focused on the user experience;• Installing, maintaining and troubleshooting security certificates SSL and TLS;• I worked in a squad working on the product backlog solving items of greater value to the customer, focusing on the team's productivity and the product's potential using the Scrum methodology. Show less

    • Application System Analyst
      • Jan 2013 - Apr 2016

      Key Responsibilities• Support incidents and working together with network , infrastructure and L1 support teams to resolve issues;• Deployment B2B and EDI solutions in a critic environment of Linux, Unix and Windows systems;• Create and maitanin knowledge base articles and software maintenance documents;• Deployment and use of infrastructure monitoring tools and respond to alerts to continuously improve the stability of systems;• Writing step-by-step processes, technical solutions, and ticket updates to internal and external customers. Show less

  • Mauell Corporation
    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Intermediate IT Systems and Infrastructure Analyst
      • Mar 2012 - Dec 2012

      • Installation, training and support for capture systems via IP and VideoWall in command centers, NOC’s, crisis rooms, data centers and concept stores; • Management and activation of suppliers, service request and asset control; • On-site and remote service to customers throughout Brazil in accordance with ITIL best practices; • Resolution of issues in wide scope, involving complex analysis and evaluation. • Installation, training and support for capture systems via IP and VideoWall in command centers, NOC’s, crisis rooms, data centers and concept stores; • Management and activation of suppliers, service request and asset control; • On-site and remote service to customers throughout Brazil in accordance with ITIL best practices; • Resolution of issues in wide scope, involving complex analysis and evaluation.

  • Itautec
    • Brazil
    • Information Technology & Services
    • 700 & Above Employee
    • IT Field Bank Automation Analyst
      • May 2006 - Jul 2011

      • Design of hardware, servers and network interfaces LAN and WAN; • Homologation in banking automation and CRM systems like as Siebel; • Troubleshooting in ATMs (Cash Dispensers), servers, desktops and printer servers. • Design of hardware, servers and network interfaces LAN and WAN; • Homologation in banking automation and CRM systems like as Siebel; • Troubleshooting in ATMs (Cash Dispensers), servers, desktops and printer servers.

Education

  • Universidade de São Paulo
    Master of Business Administration - MBA, Project Management
    2023 - 2024
  • Faculdade São Luís
    Bachelor's degree, Business Administration with expertise in information systems
    2003 - 2007
  • Colégio Módulo Paulista
    Technical Degree, Electronics and Networking
    2000 - 2002

Community

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