Rafaela Cardoso

UX Analyst at Diálogo Logística
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Contact Information
us****@****om
(386) 825-5501
Location
Florianópolis, Santa Catarina, Brazil, BR
Languages
  • English Full professional proficiency
  • Spanish Limited working proficiency

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Amanda Silva

I’ve worked with Rafaela in a couple of companies, and we both volunteered together on Ladies That UX Florianópolis. With that I could see firsthand her transition process from Architecture to UX Design, and how she managed to bring all her baggage to this new area. Rafa is resourceful, a fast learner, she’s organized, and has impeccable taste. She understands the assignment and does her best work to deliver consistent solutions to the users' problems. She’s data-driven, values the user experience, and always focuses on getting to the bottom of any issues. I’d 100% recommend her to any customer-centric company.

Carol Jedwab Pekelman

It has been wonderful to be working with Rafa on the same project at Jungle. We shared several pair designs to solve technical problems and discuss ideas. Rafa's brilliant in advocating for the users' needs and she's able to support her inputs and design choices with reason and technical knowledge. Any team is lucky to have her!

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Credentials

  • Journey Mapping
    The Interaction Design Foundation
    Mar, 2022
    - Nov, 2024
  • Interaction Design for Usability
    The Interaction Design Foundation
    Jan, 2022
    - Nov, 2024
  • Bootcamp Prototipação com Figma
    How Bootcamps
    May, 2021
    - Nov, 2024
  • UX Research
    Product Arena
    Mar, 2021
    - Nov, 2024
  • Business Models for Social Enterprise
    Acumen Academy
    Nov, 2020
    - Nov, 2024
  • Product Discovery
    Product Arena
    Sep, 2020
    - Nov, 2024
  • Bootcamp UX Design
    How Bootcamps
    Aug, 2020
    - Nov, 2024
  • Introduction to Human-Centered Design
    Acumen Academy
    Jun, 2020
    - Nov, 2024
  • UI+Mobile
    Mergo User Experience
    Jun, 2020
    - Nov, 2024
  • UX Weekend
    Mergo User Experience
    Jun, 2020
    - Nov, 2024
  • Certificate in Advanced English - CAE
    University of Cambridge
    Jun, 2011
    - Nov, 2024

Experience

  • Diálogo Logística - Empresa da BBM Logística
    • Brazil
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • UX Analyst
      • Jul 2022 - Present

      Diálogo Logística is a transportation and logistics company that provides pickup and delivery services in more than 2.100 Brazilian cities.At Diálogo I was the first Product Designer hired to work internally and directly with the Digital Products team, which is responsible for developing both a logistics management system for the operation team as well as an application that helps the company's delivery drivers in their daily tasks.Main responsibilities:- Product discovery along with the digital products’ team;- User interview for UX research: profiling the products’ users; - UI design for web platforms (web software) and mobile application (Android);- Development of low and high-fidelity wireframes and prototypes;- Usability test: validating flows with the users; - Design handoff to the development team.

  • Olby
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Product Designer
      • May 2021 - Jul 2022

      JungleDevs is a technology company focused on developing people who develop softwares for their partners. These are spread over several countries, mainly in the United States (Silicon Valley region, Texas and New York), Poland, South Africa, Australia and Brazil.During my time at JungleDevs I experienced the benefits of teamwork and good communication to adjust and implement processes that lead to successful product build.Main responsibilities:- Client meetings to discuss requirements and present designs;- Creation of high and low-fidelity wireframes and prototypes;- Definition of Personas and User Flow;- UI Design for web platforms (landing pages, institutional websites and web softwares);- Responsive design for mobile, tablet and desktop devices;- Project documentation, communication and time management.

  • CreativeDrive
    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Art Specialist
      • Jun 2020 - May 2021

      CreativeDrive, now part of Accenture Song, is a tech-based, global company focused on content creation for sales and marketing strategy.I worked closely with the Art Director in the development of high-quality and awe-inspiring CGI content, aiming to help the biggest retailers in the world to improve online shopping experiences.Main responsibilities:- Art support for big retailers such as Walmart, The Home Depot and Mobly;- Quality control of artistic standards on CGI architecture and interior design scenes;- Development of planograms and go-by decks according to client's creative briefing;- Creative orientation to the internal team of Architects, Interior and Graphic Designers.

    • CGI Content Creator
      • Aug 2017 - Jun 2020

      Being a CGI Content Creator allowed me to explore my creativity and develop my aesthetic sense by designing awe-inspiring and multifaceted interior design imagery for e-commerce and social media.Main responsibilities:- Creation of 3D architecture and interior design scenes following planograms and creative briefings pre-defined by the art team along with the clients;- Teamwork focused on achieving goals and delivering content with agility and quality.

  • Alfablu Loteadora
    • Brazil
    • Real Estate
    • 1 - 100 Employee
    • Project Intern
      • Jan 2017 - Jun 2017

      Alfablu is a company specialized in land subdivision, with over 40 years in the market, which develops exclusive projects to transform clients' property into successful developments.During this internship period I was able to work closely with civil engineers who were experienced in the field, as well as to maintain good communication with them to understand the feasibility of the land subdivision projects.Main responsibilities:- Preliminary analysis of land sites, which included the study of laws that establish and provide guidelines for urban and rural land occupation;- Development of urban pre-project designs following the preliminary analysis of land sites to best designate the site in question.

Education

  • Universidade do Estado de Santa Catarina
    Bacharelado, Arquitetura e Urbanismo
    2011 - 2017
  • Corvinus University of Budapest
    Bacharelado, Arquitetura da Paisagem
    2014 - 2015

Community

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