Experience

Lynn Shelter Association

• Non-profit Organizations
• 1 - 100 Employee

• Human Resources Director

  • Aug 2020 - Present

  Lynn, Massachusetts, United States



Triangle, Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• HR Generalist

  • Nov 2018 - Jul 2020

  Malden Managed full cycle recruitment with up to 20 open requisitions. Sourced, conducted phone screenings, coordinated onsite interviews, and made offers. Responsible for background checks, and creating a welcoming onboarding experience. Coordinated and facilitated week long orientations for all new hires. Organized and created documents or templates to streamline the interviewing process. Communicated effectively and frequently with hiring managers to create a culture of team work and to increase… Show more Managed full cycle recruitment with up to 20 open requisitions. Sourced, conducted phone screenings, coordinated onsite interviews, and made offers. Responsible for background checks, and creating a welcoming onboarding experience. Coordinated and facilitated week long orientations for all new hires. Organized and created documents or templates to streamline the interviewing process. Communicated effectively and frequently with hiring managers to create a culture of team work and to increase our internal customer service expectations. Hold job fairs in conjunction with Mass Hire unemployment centers. During the pandemic executed and implemented new virtual interviewing and orientation processes. Responsible for the implementation and tracking of new hire, ongoing training, and state mandated certifications. Created training and instructional manuals with step by step instructions and illustrations to aid in the successful implementation of a new online training and performance evaluation system. Assisted in employee relations, FMLA, Benefits, and the training in such topics like PFMLA, and the training of new managers in dealing with Union employees. Submitted payroll and related reports biweekly for four programs throughout the North Shore. Show less



Mass Bay Credit Union

• United States
• Banking
• 1 - 100 Employee

• HR Associate and trainer

  • Jul 2017 - Nov 2018

  Boston, Massachusetts Researched, developed, designed, implemented & facilitated compliance training for the Credit Union. Held live classroom training session and travel to branch locations for training. Maintained a high level of organization for tracking and reporting of training throughout the Credit Union. Led the conversion and launching of a new online training program. Managed recruitment efforts by taking ownership of the process and by posting through various channels to get the most exposure… Show more Researched, developed, designed, implemented & facilitated compliance training for the Credit Union. Held live classroom training session and travel to branch locations for training. Maintained a high level of organization for tracking and reporting of training throughout the Credit Union. Led the conversion and launching of a new online training program. Managed recruitment efforts by taking ownership of the process and by posting through various channels to get the most exposure possible, including social media. Conducted phone interviews, in-person interviews and on-boarded new employees. Led new employees through orientation, new hire compliance training, and followed up with them to ensure success. Maintained creativeness for employee engagement efforts. Organized and executed company events and other special events. Aided in the employee wellness program and effort to bring wellness to the Credit Union and keep employees engaged throughout the Credit Union. Show less



Notary Public

• Consumer Services
• 700 & Above Employee

• Notary Public

  • Jan 2015 - Nov 2018



Citizens

• United States
• Banking
• 700 & Above Employee

• Assistant Branch Manager

  • Apr 2013 - Jul 2017

  -Coaching a development of bankers and tellers -Responsible for making sure both bankers and tellers make their sales and customer service goals on a quarterly basis -consistently meet and exceed my personal sale goal -Been named he number three Assistant Branch Manager in my region -Have received the Certificate of Ex$ellence every quarter -Responsible for the daily operations of the branch. -Responsible for auditing negotiables and Teller's cash drawers -Attend and… Show more -Coaching a development of bankers and tellers -Responsible for making sure both bankers and tellers make their sales and customer service goals on a quarterly basis -consistently meet and exceed my personal sale goal -Been named he number three Assistant Branch Manager in my region -Have received the Certificate of Ex$ellence every quarter -Responsible for the daily operations of the branch. -Responsible for auditing negotiables and Teller's cash drawers -Attend and hold sales and strategy meetings -open and maintain customer deposit accounts and loans. -brought in over 2 million dollars in new money to the bank in my first quarter alone Show less



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Service Manager

  • Feb 2011 - Feb 2013

  - Sales and Service Coach - responsible for coaching all teller - responsible to the daily operations of the branch. -Balanced Vault and ATM on a daily basis -attended and lead weekly and daily sales conference calls -was able to bring a team of tellers struggling in sales to being the top tellers in my district -responsible for hiring and interviewing new talent -effectively handled customer complaints -responsible to the scheduling of team members