Experience

Banque PSA Finance

• France
• Financial Services
• 1 - 100 Employee

• Head of Retail Operations

  • Dec 2020 - Present



Groupe PSA

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Responsable Management des contrats clients Banque PSA Finance

  • Feb 2015 - Present

  Responsable pour la Banque PSA Finance des contrats de financement après l'entrée en chiffre d'affaire (après vente) ainsi que le recouvrement des contrats en ces d'impayés Responsable pour la Banque PSA Finance des contrats de financement après l'entrée en chiffre d'affaire (après vente) ainsi que le recouvrement des contrats en ces d'impayés



Opel Vauxhall Finance

• Germany
• Financial Services
• 200 - 300 Employee

• Head of Retail Operations Opel Vauxhall Finance

  • Sep 2017 - Sep 2021

  Central Retail Operations is designed to bring added value to process improvement and to increase operational efficiency through the following ways:• Digitalise activities• Challenge the organisational model and processes• Automate manual processes• Improve quality - the best way to make our customers happy.The Central Retail Operations team acts as an influencer and communication bridge between departments: e.g. Sales, Finance and IT.They seek for improvements by continuously searching for higher burden processes and rapid improvements.



Banque PSA Finance

• Responsable Recouvrement Plates-formes

  • Aug 2009 - Jul 2012



Crédipar

• Responsable Recouvrement Précontentieux

  • Jul 2007 - Sep 2009