Experience

Theatro

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Manager Product Evaluation

  • May 2021 - Present

  Partner with Sales Executives and Project Managers as the retail and app expert to assist in building the customer relationship in-store and HQ. Identify required standard operating procedures, define a project plan based on predefined success criteria and focus on activities that help demonstrate the value of Theatro’s platform. Theatro is a customer success-based technology business and believes strongly in providing the best service possible to our customers. To that end, understanding our customers, their needs, their business processes, and their challenges, and then guide them through implementation and successful adoption of Theatro is key to success.



Verona Villa

• United States
• Hospitality
• 1 - 100 Employee

• Senior Sales Manager

  • Jul 2016 - Sep 2020

  Manage high volume, 20,000 sq. foot, luxury private event space. Oversee detail and execution of events, generate sales and facilitate operational functions for events. Responsible for creating sales strategies and developing client relationships. Production of advertising material for social media outlets and creation of proposals to generate business and increase profitability. Manage high volume, 20,000 sq. foot, luxury private event space. Oversee detail and execution of events, generate sales and facilitate operational functions for events. Responsible for creating sales strategies and developing client relationships. Production of advertising material for social media outlets and creation of proposals to generate business and increase profitability.



Community Impact

• United States
• Newspaper Publishing
• 100 - 200 Employee

• Account Manager

  • Apr 2016 - Jul 2016

  Lead a team of sales, journalists and design to produce a monthly publication. Manage reports, business accounts, revenue and profit margins for the local market. Responsible for implementation of key print, digital and direct marketing. Cultivate relationships with business owners and city leaders, and collaborate with sales, editorial, and design to produce content on a relevant local level.

• Lead Account Executive

  • Jan 2015 - Apr 2016

  Top performer in advertising and marketing sales. Develop a business plan for revenue growth and branding needs through advertising , and generate new accounts / manage existing clients.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Customer Experience Sales Manager

  • May 2013 - Jan 2015

  Number one selling manager, leading a team of top producing sales associates in the store. Responsible for developing a strategic business plan to increase revenue in annual sales. Deliver training to develop leaders within the sales team.

• Senior Sales Manager

  • May 2007 - May 2013

  Manage multiple departments while achieving top sales manager. Responsible for communication with buyers and store managers to influence product and people. Deliver training to develop leaders within the sales team.