Experience

Imprivata

• United States
• Software Development
• 700 & Above Employee

• Principal Technical Writer

  • Apr 2019 - Present

• Senior Technical Writer

  • Aug 2017 - Present

  I am a member of Imprivata's Technical Publications group. Work closely with product management and engineering teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Produce PDF and help systems using MadCap Flare. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation impact of user stories and produce deliverables to meet the acceptance… Show more I am a member of Imprivata's Technical Publications group. Work closely with product management and engineering teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Produce PDF and help systems using MadCap Flare. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation impact of user stories and produce deliverables to meet the acceptance criteria. Develop and maintain MadCap Flare templates to meet corporate and business unit needs. Develop new enhancements for documentation deliverables, including Javascript and JQuery plugins to enhance functionality of help systems.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Engineer IV

  • Nov 2015 - Aug 2017

  HP split to Hewlett Packard Enterprises - November 2015 I am a member of HPE's Information Engineering/Technical Publications group, serving the Information Management & Governance group. Work closely with product management and development teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation… Show more HP split to Hewlett Packard Enterprises - November 2015 I am a member of HPE's Information Engineering/Technical Publications group, serving the Information Management & Governance group. Work closely with product management and development teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation impact of user stories and produce deliverables to meet the acceptance criteria. Produce PDF and help systems using MadCap Flare. Redesign MadCap Flare documentation templates to meet corporate and business unit needs. Set up reviews and triage issues with the Flare template set, develop new enhancements for documentation deliverables. Developed, tested and distributed 6 releases of Flare project templates, encompassing 75 enhancements and style fixes. Produce Developer SDK and API Guide content using Markdown and Jekyll-based sites. Review and edit Swagger-based REST API documentation. Produce technical videos for teams using Adobe Captivate, TechSmith Camtasia and Adobe Audition.

• Information Engineer IV

  • Oct 2011 - Oct 2015

  HP acquired Autonomy in 2011. I am a member of HP's Information Engineering/Technical Publications group, serving the Server Protection software and Data Analytics groups. Work closely with product management and development teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation impact of user… Show more HP acquired Autonomy in 2011. I am a member of HP's Information Engineering/Technical Publications group, serving the Server Protection software and Data Analytics groups. Work closely with product management and development teams to document user interfaces, create user manuals, Developer SDKs, API references, and other documentation materials. Define documentation plans for projects, based in the Agile/scrum development environment. Define documentation impact of user stories and produce deliverables to meet the acceptance criteria. Produce PDF and help systems using MadCap Flare and Adobe FrameMaker. Produce feature videos for Data Protector server backup product using Adobe Captivate and Adobe Audition. Produce Developer SDK and API Guide content using Markdown and Jekyll-based sites. Review and edit Swagger-based REST API documentation.



HP Autonomy

• United Kingdom
• Software Development
• 700 & Above Employee

• Senior QA Engineer

  • Jan 2008 - Sep 2011

  Autonomy acquired Iron Mountain Digital in 2011. Senior member of Autonomy's LiveVault server protection software project in an Agile development environment. QA feature team leader specializing in systems tests of our server protection product line. Work closely with product management on user story definitions, define systems tests to satisfy user story completion criteria, and work closely with development and QA engineers on design and qualification. Define and implement systems… Show more Autonomy acquired Iron Mountain Digital in 2011. Senior member of Autonomy's LiveVault server protection software project in an Agile development environment. QA feature team leader specializing in systems tests of our server protection product line. Work closely with product management on user story definitions, define systems tests to satisfy user story completion criteria, and work closely with development and QA engineers on design and qualification. Define and implement systems test plans for many releases of LiveVault. Defined performance test plans for LiveVault engine components, executed automated tests with performance measurements and analysed results. Define and implement QA procedures and processes - define release criteria for deployment to production, define feature-driven minimum acceptance tests for entry into QA. Review technical documentation, help topics, user guides. I have created test automation requirements from the overall QA systems tests for several features, as well as developing automated test suites utilizing Python scripts , STAF/STAX, and Rational Robot. Enhanced certain areas of test automation framework that were necessary for new test areas, as well as defining new test techniques. Enhanced daily build verification test suite with new tests to cover new functionality for several features each release. Show less Autonomy acquired Iron Mountain Digital in 2011. Senior member of Autonomy's LiveVault server protection software project in an Agile development environment. QA feature team leader specializing in systems tests of our server protection product line. Work closely with product management on user story definitions, define systems tests to satisfy user story completion criteria, and work closely with development and QA engineers on design and qualification. Define and implement systems… Show more Autonomy acquired Iron Mountain Digital in 2011. Senior member of Autonomy's LiveVault server protection software project in an Agile development environment. QA feature team leader specializing in systems tests of our server protection product line. Work closely with product management on user story definitions, define systems tests to satisfy user story completion criteria, and work closely with development and QA engineers on design and qualification. Define and implement systems test plans for many releases of LiveVault. Defined performance test plans for LiveVault engine components, executed automated tests with performance measurements and analysed results. Define and implement QA procedures and processes - define release criteria for deployment to production, define feature-driven minimum acceptance tests for entry into QA. Review technical documentation, help topics, user guides. I have created test automation requirements from the overall QA systems tests for several features, as well as developing automated test suites utilizing Python scripts , STAF/STAX, and Rational Robot. Enhanced certain areas of test automation framework that were necessary for new test areas, as well as defining new test techniques. Enhanced daily build verification test suite with new tests to cover new functionality for several features each release. Show less



Iron Mountain Digital

• Southborough, MA

• Senior QA Engineer

  • 2008 - 2011

  Iron Mountain acquired LiveVault Corporation in 2006. Participated in functional and design specification reviews, assist in scoping QA efforts for 13 major releases of the server backup and recovery service. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and… Show more Iron Mountain acquired LiveVault Corporation in 2006. Participated in functional and design specification reviews, assist in scoping QA efforts for 13 major releases of the server backup and recovery service. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and executed systems engine tests of server backup and disaster recovery product – including engine stability testing, filter driver, and data integrity testing. Created and maintained testing environments. Show less Iron Mountain acquired LiveVault Corporation in 2006. Participated in functional and design specification reviews, assist in scoping QA efforts for 13 major releases of the server backup and recovery service. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and… Show more Iron Mountain acquired LiveVault Corporation in 2006. Participated in functional and design specification reviews, assist in scoping QA efforts for 13 major releases of the server backup and recovery service. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and executed systems engine tests of server backup and disaster recovery product – including engine stability testing, filter driver, and data integrity testing. Created and maintained testing environments. Show less



LiveVault Corporation

• Marlborough, MA

• Member of Technical Staff

  • Sep 2004 - Jan 2008

  Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and executed systems engine tests of server backup and disaster recovery product – including engine stability testing, filter driver, and data integrity testing. Created and maintained testing environments. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes. Designed test plans and defined cases for functional, integration system, engine stability testing, filter driver, data integrity and user acceptance testing. Developed and executed systems engine tests of server backup and disaster recovery product – including engine stability testing, filter driver, and data integrity testing. Created and maintained testing environments. Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.



Wolf Greenfield

• United States
• Law Practice
• 300 - 400 Employee

• Patent Prosecution Paralegal

  • Oct 2002 - Apr 2003

  Assisted attorneys with filing of patent applications with US Patent and Trademark Office. Performed legal and technical literature research for attorneys, including genetic sequence listings for patents. Analyzed technical searches for attorneys. Performed data entry, database queries, and data integrity maintenance in firm’s SQL and Wang databases. Assisted attorneys with filing of patent applications with US Patent and Trademark Office. Performed legal and technical literature research for attorneys, including genetic sequence listings for patents. Analyzed technical searches for attorneys. Performed data entry, database queries, and data integrity maintenance in firm’s SQL and Wang databases.



Mangosoft

• Senior Test Technician

  • Sep 2000 - Jun 2002

  Conducted manual testing of distributed file system product and web-based file storage product. Designed and developed technical documentation and online help topics. Conducted manual testing of distributed file system product and web-based file storage product. Designed and developed technical documentation and online help topics.



Wolf Greenfield

• United States
• Law Practice
• 300 - 400 Employee

• Information Services Specialist

  • Jun 1996 - Sep 2000

  Performed legal and intellectual property-related research, including patent, technical literature and trademark clearance research for law firm. Performed legal and intellectual property-related research, including patent, technical literature and trademark clearance research for law firm.