Cara O'Leary

Member Service Representative at Sun Federal Credit Union
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Contact Information
Location
Fort Belvoir, US

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Member Service Representative
      • Aug 2013 - Feb 2015

      Toledo, Ohio Area I served as a front line employee for the credit union, helping members from the second they step into the branch. In addition to processing basic transactions such as deposits, withdrawals and transfers; I also spoke with members to discern their needs and worked to address any concerns or questions they had as well as determine services that may benefit them. I had multiple duties, including but not limited to contacting members regarding needed updates to their accounts, pulling and… Show more I served as a front line employee for the credit union, helping members from the second they step into the branch. In addition to processing basic transactions such as deposits, withdrawals and transfers; I also spoke with members to discern their needs and worked to address any concerns or questions they had as well as determine services that may benefit them. I had multiple duties, including but not limited to contacting members regarding needed updates to their accounts, pulling and organizing account files, performing weekly checks of the security doors and serving as the branch representative on the Risk Grid committee to ensure branch education and compliance with safety policy and procedures. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Apr 2012 - May 2013

      Huntington, West Virginia Area I served as a salary manager and supervisor. I was responsible for opening and closing the store, as well as managing day to day store operations and paperwork -including but not limited to handling email correspondence and posting bills. I worked to control food cost, as well as managing product levels and placing product orders. In addition, I was in charge of setting up and conducting initial interviews, hiring and training associates, as well as shift supervisors. I was responsible for… Show more I served as a salary manager and supervisor. I was responsible for opening and closing the store, as well as managing day to day store operations and paperwork -including but not limited to handling email correspondence and posting bills. I worked to control food cost, as well as managing product levels and placing product orders. In addition, I was in charge of setting up and conducting initial interviews, hiring and training associates, as well as shift supervisors. I was responsible for delegating work among associates, shift supervisors and myself to ensure all tasks were completed in a timely and efficient manner. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Apr 2011 - Jan 2012

      Huntington WV I served as key holder and floor supervisor, responsible for opening and closing the store. I executed visuals, prevented loss and drove sales putting main focus on customer service. I handled closing paperwork and store banking including change orders and deposits. Delegated work among associates and myself to ensure tasks were completed correctly and in a timely manner.

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • May 2010 - Apr 2011

      Huntington, West Virginia Area I served as key holder and floor supervisor, responsible for opening and closing the store. Greeted customers to ascertain what they were looking for and needed, usingmy knowledge of our products to satisfy customers’ needs. Delegated work responsibly among associates and myself. Drove sales and prevented loss through attention to detail and exceptional customer service.

    • United States
    • Retail
    • 700 & Above Employee
    • Store Associate
      • Sep 2007 - Oct 2008

      Drexel Hill, Pennsylvania Provided customer service, filled orders, stocked shelves, and performed cashier duties.

    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Cashier
      • Mar 2005 - Sep 2007

      Morton, Pennsylvania Retrieved/ delivered prescriptions, provided customer service, rung up customers and completed daily cleaning responsibility.

Education

  • Ashford University
    Bachelor of Applied Science (BASc), Healthcare Administration
    2015 - 2019

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