Cara McClellan

Member Support Associate I at Meritrust Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
Wichita, US

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Experience

    • United States
    • Banking
    • 100 - 200 Employee
    • Member Support Associate I
      • Jan 2016 - Nov 2016

      Wichita, KS *Assist members calling in regarding deposit, loan, IRAs, and other accounts depending on customer need. *Refer customers to products that would benefit them based on need. *Part of the task force team that re-worked the authentication process used by the Credit Union to verify members over the phone, as well as test process. *Assist in training of new employees.

    • Bartender/Bar Manager
      • Jul 2013 - Nov 2015

      Wichita, KS *Supervise the work of bar staff and other bartenders. *Take beverage orders from serving staff or directly from patrons. *Educate myself and others about new products to efficiently sell them to customers. *Order or requisition liquors and supplies. *Learn to operate new technologies as they are implemented and train staff. *Assist the general manager with interviews and hiring decisions.

    • Receptionist
      • Nov 2009 - Nov 2013

      Wichita, KS *Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destinations. *Operate multi-line telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. *Schedule appointments and update appointment calendars for stylists. *Receive payment and record receipts for services. *Perform administrative support tasks. *Take orders for merchandise or materials and perform the order.

Education

  • Wichita State University
    Bachelor’s Degree, Business Administration and Management, General
    2013 - 2015
  • Fort Hays State University
    Graphic Design
    2004 - 2005

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