Cara McClellan
Member Support Associate I at Meritrust Credit Union- Claim this Profile
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Bio
Experience
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Meritrust Credit Union
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United States
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Banking
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100 - 200 Employee
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Member Support Associate I
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Jan 2016 - Nov 2016
Wichita, KS *Assist members calling in regarding deposit, loan, IRAs, and other accounts depending on customer need. *Refer customers to products that would benefit them based on need. *Part of the task force team that re-worked the authentication process used by the Credit Union to verify members over the phone, as well as test process. *Assist in training of new employees.
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Bartender/Bar Manager
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Jul 2013 - Nov 2015
Wichita, KS *Supervise the work of bar staff and other bartenders. *Take beverage orders from serving staff or directly from patrons. *Educate myself and others about new products to efficiently sell them to customers. *Order or requisition liquors and supplies. *Learn to operate new technologies as they are implemented and train staff. *Assist the general manager with interviews and hiring decisions.
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Receptionist
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Nov 2009 - Nov 2013
Wichita, KS *Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destinations. *Operate multi-line telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. *Schedule appointments and update appointment calendars for stylists. *Receive payment and record receipts for services. *Perform administrative support tasks. *Take orders for merchandise or materials and perform the order.
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Education
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Wichita State University
Bachelor’s Degree, Business Administration and Management, General -
Fort Hays State University
Graphic Design