Experience

HIMOINSA Southern Africa

• South Africa
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Administrator & Sales Support Coordinator

  • Mar 2021 - Present

• Front Desk Receptionist/ Office Administrator

  • Jul 2020 - Mar 2021



Cash Converters Southern Africa

• South Africa
• Retail
• 1 - 100 Employee

• Front Desk Receptionist

  • Jan 2017 - Mar 2020

  Dealing with incoming calls and outgoing calls. (Suppliers and customers as well as franchisees)Co-manage of daily front office procedures and staffAssisting customers and Franchisees over the phone and walk-ins.Setting up of boardrooms for meetings and presentations as well as company hosted events.Data Capturing Booking, receiving and dispatching of Couriers. Receive, sort and distribute staff and department mail weekly.Receive and distribute staff packages daily.Set up external meetings to Airtame (A wireless system)Assist with IT technical matters. (Setting up of the lipros, making sure they work and project correctly.)Assist in loading staff members and tenants on a biometric system. Arrange refreshments for staff and major meetings. Weekly and monthly stocktake of stationary, detergents and sundries.Billing of different company entities (ie.Stationary, paper usage and sundries)Processing of invoices on IQ RetailManage leave on VIP Premier ESSMaintenance Reports.(ie. Building maintence)Request and handle quotations from existing and possibly new suppliers. Placing orders for the company. (Stationary, Paper, Detergents and sundries etc.)Actively partaking in decision making. Assisting staff where help is needed. Assist Managers and departmental managers. Staff Management. (ie. Cleaning ladies , maintenance man and company driver)Daily diary and Calendar Management.Work on building floor plans.Daily admin and filing. (Invoices, Courier waybills, stationary order documents, quotes etc)Customer Service/ Customer CareAttending to Emails daily (sending and receiving)Route calls to specific people. (Screen calls)Take and rely messages. (Verbal and Via email phone call message)

• Loan Officer

  • Oct 2016 - Jan 2017

  Approving loans Customer ServiceCommunicating with customersSetting debit order dates Verifying customer details Admin. (Filing, faxing, emails)



Midrand SPCA

• United States
• Veterinary Services

• Front Desk Receptionist

  • Jun 2015 - Sep 2016

  Receptionist duties, liaising with clientsCo-manage of daily procedures and staffPlacing orders for the companies veterinary clinic Recieve and distribute of staff packages and mail dailyCustomer ServiceEnsuring documentation is correct. Answer phones and operate a switchboard. Route calls to specific people. Take and relay messages Answer inquiries about company Meet and greet clients and visitors. Deal with customer queries and claims Partaking in Fundraisers for the Institute.Handling of petty cash

• Credit Service Consultant

  • Feb 2015 - May 2015

  Setting correct debit orders on customer’s files. Customer Services/CareContacting customers for arrear payments Assisting clients with queries. Send and receive all Emails.Perform basic filing and clerical duties Setting correct debit orders on customer’s files. Customer Services/CareContacting customers for arrear payments Assisting clients with queries. Send and receive all Emails.Perform basic filing and clerical duties