IDT Project Coordinator

• Feb 2023 - Present

Stay-at-Home Parent

• Jan 2023 - Feb 2023

Recruitment Partner

• May 2022 - Jan 2023

Project Run and Maintain Lead

• Feb 2020 - May 2022

Providing support to consultants, customers and stakeholders within the Integrated Practices.

Consulting Support Lead

• Jan 2020 - Feb 2020

Professional Services Coordinator

• Apr 2017 - Jan 2020

Professional Services Coordinator

• Aug 2016 - Jan 2020

Professional Services Coordinator

• Jun 2015 - Aug 2016

The position includes - Managing field services technicians and external resources - Managing field services staff roster/scheduling - Ensuring that field services staff submit all timesheets and expenses accurately and punctually - Scheduling installations and support for regular clients - Scheduling installations for adhoc project work - Creation and Maintenance of projects and tasks within the ACT Logistics project management software ACE Project - Scheduling of projects and tasks in association with the Business Development Managers - Monthly reporting for regular and major clients - Provide feedback and reporting to Business Development Managers once tasks/projects are complete. - Provide administrative support to Business Development Managers and Directors as required - Billing of customers at completion of tasks and projects - Ensuring that Service Level Agreement obligations are met - Liaising with Business Development Managers and Clients to ensure that all of their needs are met - Assisting the Finance and Payroll Manager with accounting tasks - Quoting out projects for Business Development Managers using Zoho CRM - Creating Collection Records using in house developed software, A-Logic. Show less

Helpdesk Officer

• Feb 2013 - Sep 2014

The position included: - First line support for all IT enquiries - Customer service - Asset Management - Support for meeting rooms and equipment - Workflow and process management - iDevice support - Printing and Consumable management The position included: - First line support for all IT enquiries - Customer service - Asset Management - Support for meeting rooms and equipment - Workflow and process management - iDevice support - Printing and Consumable management

Baker and Cafe Assistant

• Jun 2011 - Feb 2013

Employed as a café assistant in June 2011, gradually becoming primary baker as well as administrative assistant to the Café’s owners. Employed as a café assistant in June 2011, gradually becoming primary baker as well as administrative assistant to the Café’s owners.