Experience

Invicta Stores

• Customer Service Representative



Insomnia Cookies

• United States
• Restaurants
• 700 & Above Employee

• Shift Lead

  • Dec 2016 - Present

  Shift Lead at Insomnia Cookies making sure I meet store needs and make sure my quoter are good every month keep up and making sure employee follow store rules and run my shift as if I was a manger and do daily paperwork ordering and send emails or any paperwork that need to be done. Shift Lead at Insomnia Cookies making sure I meet store needs and make sure my quoter are good every month keep up and making sure employee follow store rules and run my shift as if I was a manger and do daily paperwork ordering and send emails or any paperwork that need to be done.



Invicta Stores

• United States
• Retail
• 100 - 200 Employee

• Shift Supervisor

  • Aug 2016 - Oct 2016

  Making sure store be runned properly and count despoit and drop money to banks making sure the store meets it goals and properly training new emeployes Making sure store be runned properly and count despoit and drop money to banks making sure the store meets it goals and properly training new emeployes



Johns Hopkins Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• csr/dietary aide

  • Sep 2003 - Jun 2016

  Responsibilities ▪ Making sure patients gets the proper food combinations to aid in their recovery and life needs. ▪ Worked with a nutritionist to plan, prepare, and deliver meals. ▪ Withdraw mail from distribution center and properly prepare mail for delivery. ▪ Deliver food dishes or trays to individuals at designated times and rooms. ▪ Collect plates, glasses and take down dining areas ▪ Clean food stations and wash dishes, cooking vessels and silverware to ensure good hygiene ▪ Help maintain kitchen equipment and appliances in the best possible condition Skills Used ▪ Making sure patients gets the proper food combinations to aid in their recovery and life needs. ▪ Worked with a nutritionist to plan, prepare, and deliver meals. ▪ Deliver food dishes or trays to individuals at designated times and rooms. ▪ Collect plates, glasses and take down dining areas ▪ Clean food stations and wash dishes, cooking vessels and silverware to ensure good hygiene ▪ Help maintain kitchen equipment and appliances in the best possible condition and also Handled incoming calls , responding to inquiries, resolving problems and correcting policy errors. Customer service rep I Provided quotes and executed online policy changes excess liability. and always make sure the customer is happy and stay focus on my job and handle all responsblities of my jobf rom scheduling patients sappointment to answering pphone to answering phone and also following my msngerment request of anything that I am told to do. less Show less