Experience

TWG Group

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Event Staff

  • Oct 2022 - Present

  I am currently in this role while I am studying as it allows me to be flexible and participate in field trips with university. Job role: Waiting tables and bartending at events such as sports games and galas. Skills acquired: -Customer service skills for a range of different customer types -Knowledge of how different events work -Social skills/ Teamwork -Time management -Leadership -Communication I am currently in this role while I am studying as it allows me to be flexible and participate in field trips with university. Job role: Waiting tables and bartending at events such as sports games and galas. Skills acquired: -Customer service skills for a range of different customer types -Knowledge of how different events work -Social skills/ Teamwork -Time management -Leadership -Communication



Wildlife project, county mayo, irland

• County Mayo, Ireland

• Environmental protection

  • Jul 2022 - Sep 2022

  This role was focused on removing rhododendron from the hills to allow the native wildlife and nature to grow fully again. The role consisted climbing the hills and making small incisions into the plants along the way and spraying small amounts of pesticide as to not disturb any of the surrounding nature. The role was very educational and a good start into my future career in ecology. Skills/Qualifications: -Handheld Pesticide Training -Knowledge of invasive species -Observation skills Show less



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Bank Employee

  • Oct 2020 - Sep 2021

  I started off this role in the cheque processing team doing mostly admin. As the contact centre had a higher demand I was moved to answering calls and helping answer customer everyday banking queries. I received regular training in this role. Skills acquired: -Customer service -Team work and leadership -Computer skills -Patience -Sales -Financial skills -Security I started off this role in the cheque processing team doing mostly admin. As the contact centre had a higher demand I was moved to answering calls and helping answer customer everyday banking queries. I received regular training in this role. Skills acquired: -Customer service -Team work and leadership -Computer skills -Patience -Sales -Financial skills -Security



Melbourne citywide council

• Melbourne, Victoria, Australia

• Sanitation Worker

  • May 2020 - Aug 2020

  During COVID 19 in Australia, I worked for the Melbourne citywide council. My duties involved cleaning the streets of rubbish and sanitising all the surfaces which people would regularly touch. Skills acquired: -Team work -Fitness -Working within a community -Communication During COVID 19 in Australia, I worked for the Melbourne citywide council. My duties involved cleaning the streets of rubbish and sanitising all the surfaces which people would regularly touch. Skills acquired: -Team work -Fitness -Working within a community -Communication



Summerhouse hostel st kilda melbourne VIC

• Melbourne, Victoria, Australia

• Housekeeping Supervisor

  • Feb 2019 - Jul 2020

  I supervised a group of 6/7 people per day to ensure the hostel was always kept at a good living standard. Skills acquired: -Team leadership -Time management -Organisation skills -Communication I supervised a group of 6/7 people per day to ensure the hostel was always kept at a good living standard. Skills acquired: -Team leadership -Time management -Organisation skills -Communication



St Kilda Beach House @ Hotel Barkly

• Hospitality
• 1 - 100 Employee

• Bartender

  • Apr 2019 - Apr 2020

  In this role I was bartending/waitressing in the hostel bar and the rooftop nightclub. I worked behind the bar taking orders and serving customers, also taking the food out to tables. I helped open up the bar and occasionally would work alone for a large portion of the shift. I also helped with the close and cleaning everything. This role taught me how to work in a fast-paced environment. Skills acquired: -Book keeping -People skills -Customer service -Team work -Bartending In this role I was bartending/waitressing in the hostel bar and the rooftop nightclub. I worked behind the bar taking orders and serving customers, also taking the food out to tables. I helped open up the bar and occasionally would work alone for a large portion of the shift. I also helped with the close and cleaning everything. This role taught me how to work in a fast-paced environment. Skills acquired: -Book keeping -People skills -Customer service -Team work -Bartending



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Bank Employee

  • Oct 2016 - Sep 2018

  I worked in the fraud detection team, my duties included answering inbound customer calls and taking them through high risk security before releasing large online payments. I had to be extremely vigilant in this role as I was dealing with large amounts of money and keeping an eye out for fraudulent callers. The most important part of this job was customer service as a lot of our customers were in a vulnerable position. I was appointed customer service champ in my team which gave me the ability to share my skills and help improve my team. Skills acquired: -Fraud detection/security -Customer service -Coaching/Team building -Computer skills -Empathy -Communication -Organization and time management -Sales Show less



Omniplex Cinema Group

• Ireland
• Entertainment Providers
• 100 - 200 Employee

• Customer Assistant

  • Apr 2016 - Nov 2016

  My duties in the cinema included cleaning, making sure all shelves are fully stocked, preparing snacks and ensuring the customers had the most enjoyable experience possible. Skills acquired: -Customer service -Organization -Retail -Time management My duties in the cinema included cleaning, making sure all shelves are fully stocked, preparing snacks and ensuring the customers had the most enjoyable experience possible. Skills acquired: -Customer service -Organization -Retail -Time management



SPAR Group

• United States
• Retail
• 700 & Above Employee

• Customer Assistant

  • Jan 2015 - Oct 2016

  During my time in spar I served customers, managed stock intake and insured all shelves were tidy and fully stocked at all times. After one year of working in the shop, I started to take on supervisor roles such as closing the shop and training new members of staff. Skills acquired: -Team working -Managerial skills -Customer service -Social -Organization -Money keeping During my time in spar I served customers, managed stock intake and insured all shelves were tidy and fully stocked at all times. After one year of working in the shop, I started to take on supervisor roles such as closing the shop and training new members of staff. Skills acquired: -Team working -Managerial skills -Customer service -Social -Organization -Money keeping



Slieve Donard

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event Staff

  • Apr 2014 - Jan 2015

  My duties in this role included setting up the function room in the hotel for events such as weddings and concerts, serving the food and drinks throughout the event and cleaning up after. Skills acquired: -Team working -Customer service -Professional skills -Business knowledge My duties in this role included setting up the function room in the hotel for events such as weddings and concerts, serving the food and drinks throughout the event and cleaning up after. Skills acquired: -Team working -Customer service -Professional skills -Business knowledge